digitization in Bodo 2015
Bodo
Libraries in the Post-Scarcity Era
2015
Libraries in the Post-Scarcity Era
Balazs Bodo
Abstract
In the digital era where, thanks to the ubiquity of electronic copies, the book is no longer a scarce
resource, libraries find themselves in an extremely competitive environment. Several different actors are
now in a position to provide low cost access to knowledge. One of these competitors are shadow libraries
- piratical text collections which have now amassed electronic copies of millions of copyrighted works
and provide access to them usually free of charge to anyone around the globe. While such shadow
libraries are far from being universal, they are able to offer certain services better, to more people and
under more favorable terms than most public or research libraries. This contribution offers insights into
the development and the inner workings of one of the biggest scientific shadow libraries on the internet in
order to understand what kind of library people create for themselves if they have the means and if they
don’t have to abide by the legal, bureaucratic and economic constraints that libraries usually face. I argue
that one of the many possible futures of the library is hidden in the shadows, and those who think of the
future of libraries can learn a lot from book pirates of the 21 st century about how users and readers expect
texts in electronic form to be stored, organized and circulated.
“The library is society’s last non-commercial meeting place which the majority of the population uses.”
(Committee on the Public Libraries in the Knowledge Society, 2010)
“With books ready to be shared, meticulously cataloged, everyone is a librarian. When everyone is
librarian, library is everywhere.” – Marcell Mars, www.memoryoftheworld.org
I have spent the last few months in various libraries visiting - a library. I spent countless hours in the
modest or grandiose buildings of the Harvard Libraries, the Boston and Cambridge Public Library
systems, various branches of the Openbare Bibliotheek in Amsterdam, the libraries of the University of
Amsterdam, with a computer in front of me, on which another library was running, a library which is
perfectly virtual, which has no monumental buildings, no multi-million euro budget, no miles of stacks,
no hundreds of staff, but which has, despite lacking all what apparently makes a library, millions of
literary works and millions of scientific books, all digitized, all available at the click of the mouse for
everyone on the earth without any charge, library or university membership. As I was sitting in these
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Bodó B. (2015): Libraries in the post-scarcity era.
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physical spaces where the past seemed to define the present, I was wondering where I should look to find
the library of the future: down to my screen or up around me.
The library on my screen was Aleph, one of the biggest of the countless piratical text collections on the
internet. It has more than a million scientific works and another million literary works to offer, all free to
download, without any charge or fee, for anyone on the net. I’ve spent months among its virtual stacks,
combing through the catalogue, talking to the librarians who maintain the collection, and watching the
library patrons as they used the collection. I kept going back to Aleph both as a user and as a researcher.
As a user, Aleph offered me books that the local libraries around me didn’t, in formats that were more
convenient than print. As a researcher, I was interested in the origins of Aleph, its modus operandi, its
future, and I was curious where the journey to which it has taken the book-readers, authors, publishers
and libraries would end.
In this short essay I will introduce some of the findings of a two year research project conducted on
Aleph. In the project I looked at several things. I reconstructed the pirate library’s genesis in order to
understand the forces that called it to life and shaped its development. I looked at its catalogue to
understand what it has to offer and how that piratical supply of books is related to the legal supply of
books through libraries and online distributors. I also acquired data on its usage, so was able to
reconstruct some aspects of piratical demand. After a short introduction, in the first part of this essay I
will outline some of the main findings, and in the second part will situate the findings in the wider context
of the future of libraries.
Book pirates and shadow librarians
Book piracy has a fascinating history, tightly woven into the history of the printing press (Judge, 1934),
into the history of censorship (Wittmann, 2004), into the history of copyright (Bently, Davis, & Ginsburg,
2010; Bodó, 2011a) and into the history of European civilization (Johns, 2010). Book piracy, in the 21st or
in the mid-17th century is an activity that has deep cultural significance, because ultimately it is a story
about how knowledge is circulated beyond and often against the structures of political and economic
power (Bodó, 2011b), and thus it is a story about the changes this unofficial circulation of knowledge
brings.
There are many different types of book pirates. Some just aim for easy money, others pursue highly
ideological goals, but they are invariably powerful harbingers of change. The emergence of black markets
whether they be of culture, of drugs or of arms is always a symptom, a warning sign of a friction between
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supply and demand. Increased activity in the grey and black zones of legality marks the emergence of a
demand which legal suppliers are unwilling or unable to serve (Bodó, 2011a). That friction, more often
than not, leads to change. Earlier waves of book piracy foretold fundamental economic, political, societal
or technological shifts (Bodó, 2011b): changes in how the book publishing trade was organized (Judge,
1934; Pollard, 1916, 1920); the emergence of the new, bourgeois reading class (Patterson, 1968; Solly,
1885); the decline of pre-publication censorship (Rose, 1993); the advent of the Reformation and of the
Enlightenment (Darnton, 1982, 2003), or the rapid modernization of more than one nation (Khan &
Sokoloff, 2001; Khan, 2004; Yu, 2000).
The latest wave of piracy has coincided with the digital revolution which, in itself, profoundly upset the
economics of cultural production and distribution (Landes & Posner, 2003). However technology is not
the primary cause of the emergence of cultural black markets like Aleph. The proliferation of computers
and the internet has just revealed a more fundamental issue which all has to do with the uneven
distribution of the access to knowledge around the globe.
Sometimes book pirates do more than just forecast and react to changes that are independent of them.
Under certain conditions, they themselves can be powerful agents of change (Bodó, 2011b). Their agency
rests on their ability to challenge the status quo and resist cooptation or subjugation. In that effect, digital
pirates seem to be quite resilient (Giblin, 2011; Patry, 2009). They have the technological upper hand and
so far they have been able to outsmart any copyright enforcement effort (Bodó, forthcoming). As long as
it is not completely possible to eradicate file sharing technologies, and as long as there is a substantial
difference between what is legally available and what is in demand, cultural black markets will be here to
compete with and outcompete the established and recognized cultural intermediaries. Under this constant
existential threat, business models and institutions are forced to adapt, evolve or die.
After the music and audiovisual industries, now the book industry has to address the issue of piracy.
Piratical book distribution services are now in direct competition with the bookstore on the corner, the
used book stall on the sidewalk, they compete with the Amazons of the world and, like it or not, they
compete with libraries. There is, however, a significant difference between the book and the music
industries. The reluctance of music rights holders to listen to the demands of their customers caused little
damage beyond the markets of recorded music. Music rights holders controlled their own fates and those
who wanted to experiment with alternative forms of distribution had the chance to do so. But while the
rapid proliferation of book black markets may signal that the book industry suffers from similar problems
as the music industry suffered a decade ago, the actions of book publishers, the policies they pursue have
impact beyond the market of books and directly affect the domain of libraries.
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The fate of libraries is tied to the fate of book markets in more than one way. One connection is structural:
libraries emerged to remedy the scarcity in books. This is true both for the pre-print era as well as in the
Gutenberg galaxy. In the era of widespread literacy and highly developed book markets, libraries offer
access to books under terms publishers and booksellers cannot or would not. Libraries, to a large extent,
are defined to complement the structure of the book trade. The other connection is legal. The core
activities of the library (namely lending, copying) are governed by the same copyright laws that govern
authors and publishers. Libraries are one of the users in the copyright system, and their existence depends
on the limitations of and exceptions to the exclusive rights of the rights holders. The space that has been
carved out of copyright to enable the existence of libraries has been intensely contested in the era of
postmodern copyright (Samuelson, 2002) and digital technologies. This heavy legal and structural
interdependence with the market means that libraries have only a limited control over their own fate in the
digital domain.
Book pirates compete with some of the core services of libraries. And as is usually the case with
innovation that has no economic or legal constraints, pirate libraries offer, at least for the moment,
significantly better services than most of the libraries. Pirate libraries offer far more electronic books,
with much less restrictions and constraints, to far more people, far cheaper than anyone else in the library
domain. Libraries are thus directly affected by pirate libraries, and because of their structural
interdependence with book markets, they also have to adjust to how the commercial intermediaries react
to book piracy. Under such conditions libraries cannot simply count on their survival through their legacy.
Book piracy must be taken seriously, not just as a threat, but also as an opportunity to learn how shadow
libraries operate and interact with their users. Pirate libraries are the products of readers (and sometimes
authors), academics and laypeople, all sharing a deep passion for the book, operating in a zone where
there is little to no obstacle to the development of the “ideal” library. As such, pirate libraries can teach
important lessons on what is expected of a library, how book consumption habits evolve, and how
knowledge flows around the globe.
Pirate libraries in the digital age
The collection of texts in digital formats was one of the first activities that computers enabled: the text file
is the native medium of the computer, it is small, thus it is easy to store and copy. It is also very easy to
create, and as so many projects have since proved, there are more than enough volunteers who are willing
to type whole books into the machine. No wonder that electronic libraries and digital text repositories
were among the first “mainstream” application of computers. Combing through large stacks of matrix-
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printer printouts of sci-fi classics downloaded from gopher servers is a shared experience of anyone who
had access to computers and the internet before it was known as the World Wide Web.
Computers thus added fresh momentum to the efforts of realizing the age-old dream of the universal
library (Battles, 2004). Digital technologies offered a breakthrough in many of the issues that previously
posed serious obstacles to text collection: storage, search, preservation, access have all become cheaper
and easier than ever before. On the other hand, a number of key issues remained unresolved: digitization
was a slow and cumbersome process, while the screen proved to be too inconvenient, and the printer too
costly an interface between the text file and the reader. In any case, ultimately it wasn’t these issues that
put a break to the proliferation of digital libraries. Rather, it was the realization, that there are legal limits
to the digitization, storage, distribution of copyrighted works on the digital networks. That realization
soon rendered many text collections in the emerging digital library scene inaccessible.
Legal considerations did not destroy this chaotic, emergent digital librarianship and the collections the adhoc, accidental and professional librarians put together. The text collections were far too valuable to
simply delete them from the servers. Instead, what happened to most of these collections was that they
retreated from the public view, back into the access-controlled shadows of darknets. Yesterday’s gophers
and anonymous ftp servers turned into closed, membership only ftp servers, local shared libraries residing
on the intranets of various academic, business institutions and private archives stored on local hard drives.
The early digital libraries turned into book piracy sites and into the kernels of today’s shadow libraries.
Libraries and other major actors, who decided to start large scale digitization programs soon needed to
find out that if they wanted to avoid costly lawsuits, then they had to limit their activities to work in the
public domain. While the public domain is riddled with mind-bogglingly complex and unresolved legal
issues, but at least it is still significantly less complicated to deal with than copyrighted and orphan works.
Legally more innovative, (or as some would say, adventurous) companies, such as Google and Microsoft,
who thought they had sufficient resources to sort out the legal issues soon had to abandon their programs
or put them on hold until the legal issues were sorted out.
There were, however, a large group of disenfranchised readers, library patrons, authors and users who
decided to ignore the legal problems and set out to build the best library that could possibly be built using
the digital technologies. Despite the increased awareness of rights holders to the issue of digital book
piracy, more and more communities around text collections started defy the legal constraints and to
operate and use more or less public piratical shadow libraries.
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Aleph1
Aleph2 is a meta-library, and currently one of the biggest online piratical text collections on the internet.
The project started on a Russian bulletin board devoted to piracy in around 2008 as an effort to integrate
various free-floating text collections that circulated online, on optical media, on various public and private
ftp servers and on hard-drives. Its aim was to consolidate these separate text collections, many of which
were created in various Russian academic institutions, into a single, unified catalog, standardize the
technical aspects, add and correct missing or incorrect metadata, and offer the resulting catalogue,
computer code and the collection of files as an open infrastructure.
From Russia with love
It is by no means a mistake that Aleph was born in Russia. In post-Soviet Russia the unique constellation
of several different factors created the necessary conditions for the digital librarianship movement that
ultimately led to the development of Aleph. A rich literary legacy, the Soviet heritage, the pace with
which various copying technologies penetrated the market, the shortcomings of the legal environment and
the informal norms that stood in for the non-existent digital copyrights all contributed to the emergence of
the biggest piratical library in the history of mankind.
Russia cherishes a rich literary tradition, which suffered and endured extreme economic hardships and
political censorship during the Soviet period (Ermolaev, 1997; Friedberg, Watanabe, & Nakamoto, 1984;
Stelmakh, 2001). The political transformation in the early 1990’s liberated authors, publishers, librarians
and readers from much of the political oppression, but it did not solve the economic issues that stood in
the way of a healthy literary market. Disposable income was low, state subsidies were limited, the dire
economic situation created uncertainty in the book market. The previous decades, however, have taught
authors and readers how to overcome political and economic obstacles to access to books. During the
Soviet times authors, editors and readers operated clandestine samizdat distribution networks, while
informal book black markets, operating in semi-private spheres, made uncensored but hard to come by
books accessible (Stelmakh, 2001). This survivalist attitude and the skills that came with it became handy
in the post-Soviet turmoil, and were directly transferable to the then emerging digital technologies.
1
I have conducted extensive research on the origins of Aleph, on its catalogue and its users. The detailed findings, at
the time of writing this contribution are being prepared for publication. The following section is brief summary of
those findings and is based upon two forthcoming book chapters on Aleph in a report, edited by Joe Karaganis, on
the role of shadow libraries in the higher education systems of multiple countries.
2
Aleph is a pseudonym chosen to protect the identity of the shadow library in question.
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Russia is not the only country with a significant informal media economy of books, but in most other
places it was the photocopy machine that emerged to serve such book grey/black markets. In pre-1990
Russia and in other Eastern European countries the access to this technology was limited, and when
photocopiers finally became available, computers were close behind them in terms of accessibility. The
result of the parallel introduction of the photocopier and the computer was that the photocopy technology
did not have time to lock in the informal market of texts. In many countries where the photocopy machine
preceded the computer by decades, copy shops still capture the bulk of the informal production and
distribution of textbooks and other learning material. In the Soviet-bloc PCs instantly offered a less costly
and more adaptive technology to copy and distribute texts.
Russian academic and research institutions were the first to have access to computers. They also had to
somehow deal with the frustrating lack of access to up-to-date and affordable western works to be used in
education and research (Abramitzky & Sin, 2014). This may explain why the first batch of shadow
libraries started in a number of academic/research institutions such as the Department of Mechanics and
Mathematics (MexMat) at Moscow State University. The first digital librarians in Russia were
mathematicians, computer scientists and physicists, working in those institutions.
As PCs and internet access slowly penetrated Russian society, an extremely lively digital librarianship
movement emerged, mostly fuelled by enthusiastic readers, book fans and often authors, who spared no
effort to make their favorite books available on FIDOnet, a popular BBS system in Russia. One of the
central figures in these tumultuous years, when typed-in books appeared online by the thousands, was
Maxim Moshkov, a computer scientist, alumnus of the MexMat, and an avid collector of literary works.
His digital library, lib.ru was at first mostly a private collection of literary texts, but soon evolved into the
number one text repository which everyone used to depose the latest digital copy on a newly digitized
book (Мошков, 1999). Eventually the library grew so big that it had to be broken up. Today it only hosts
the Russian literary classics. User generated texts, fan fiction and amateur production was spin off into the
aptly named samizdat.lib.ru collection, low brow popular fiction, astrology and cheap romance found its
way into separate collections, and so did the collection of academic/scientific books, which started an
independent life under the name of Kolkhoz. Kolkhoz, which borrowed its name from the commons
based agricultural cooperative of the early Soviet era, was both a collection of scientific texts, and a
community of amateur librarians, who curated, managed and expanded the collection.
Moshkov and his library introduced several important norms into the bottom-up, decentralized, often
anarchic digital library movement that swept through the Russian internet in the late 1990’s, early 2000’s.
First, lib.ru provided the technological blueprint for any future digital library. But more importantly,
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Moshkov’s way of handling the texts, his way of responding to the claims, requests, questions, complaints
of authors and publishers paved the way to the development of copynorms (Schultz, 2007) that continue
to define the Russian digital library scene until today. Moshkov was instrumental in the creation of an
enabling environment for the digital librarianship while respecting the claims of authors, during times
when the formal copyright framework and the enforcement environment was both unable and unwilling to
protect works of authorship (Elst, 2005; Sezneva, 2012).
Guerilla Open Access
Around the time of the late 2000’s when Aleph started to merge the Kolkhoz collection with other, freefloating texts collections, two other notable events took place. It was in 2008 when Aaron Swartz penned
his Guerilla Open Access Manifesto (Swartz, 2008), in which he called for the liberation and sharing of
scientific knowledge. Swartz forcefully argued that scientific knowledge, the production of which is
mostly funded by the public and by the voluntary labor of academics, cannot be locked up behind
corporate paywalls set up by publishers. He framed the unauthorized copying and transfer of scientific
works from closed access text repositories to public archives as a moral act, and by doing so, he created
an ideological framework which was more radical and promised to be more effective than either the
creative commons (Lessig, 2004) or the open access (Suber, 2013) movements that tried to address the
access to knowledge issues in a more copyright friendly manner. During interviews, the administrators of
Aleph used the very same arguments to justify the raison d'être of their piratical library. While it seems
that Aleph is the practical realization of Swartz’s ideas, it is hard to tell which served as an inspiration for
the other.
It was also in around the same time when another piratical library, gigapedia/library.nu started its
operation, focusing mostly on making freely available English language scientific works (Liang, 2012).
Until its legal troubles and subsequent shutdown in 2012, gigapedia/library.nu was the biggest English
language piratical scientific library on the internet amassing several hundred thousand books, including
high-quality proofs ready to print and low resolution scans possibly prepared by a student or a lecturer.
During 2012 the mostly Russian-language and natural sciences focused Alephs absorbed the English
language, social sciences rich gigapedia/library.nu, and with the subsequent shutdown of
gigapedia/library.nu Aleph became the center of the scientific shadow library ecosystem and community.
Aleph by numbers
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Bodó B. (2015): Libraries in the post-scarcity era.
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By adding pre-existing text collections to its catalogue Aleph was able to grow at an astonishing rate.
Aleph added, on average 17.500 books to its collection each month since 2009, and as a result, by April
2014 is has more than 1.15 million documents. Nearly two thirds of the collection is in English, one fifth
of the documents is in Russian, while German works amount to the third largest group with 8.5% of the
collection. The rest of the major European languages, like French or Spanish have less than 15000 works
each in the collection.
More than 50 thousand publishers have works in the library, but most of the collection is published by
mainstream western academic publishers. Springer published more than 12% of the works in the
collection, followed by the Cambridge University Press, Wiley, Routledge and Oxford University Press,
each having more than 9000 works in the collection.
Most of the collection is relatively recent, more than 70% of the collection being published in 1990 or
after. Despite the recentness of the collection, the electronic availability of the titles in the collection is
limited. While around 80% of the books that had an ISBN number registered in the catalogue3 was
available in print either as a new copy or a second hand one, only about one third of the titles were
available in e-book formats. The mean price of the titles still in print was 62 USD according to the data
gathered from Amazon.com.
The number of works accessed through of Aleph is as impressive as its catalogue. In the three months
between March and June, 2012, on average 24.000 documents were downloaded every day from one of
its half-a-dozen mirrors.4 This means that the number of documents downloaded daily from Aleph is
probably in the 50 to 100.000 range. The library users come from more than 150 different countries. The
biggest users in terms of volume were the Russian Federation, Indonesia, USA, India, Iran, Egypt, China,
Germany and the UK. Meanwhile, many of the highest per-capita users are Central and Eastern European
countries.
What Aleph is and what it is not
Aleph is an example of the library in the post scarcity age. It is founded on the idea that books should no
longer be a scarce resource. Aleph set out to remove both sources of scarcity: the natural source of
3
Market availability data is only available for that 40% of books in the Aleph catalogue that had an ISBN number
on file. The titles without a valid ISBN number tend to be older, Russian language titles, in general with low
expected print and e-book availability.
4
Download data is based on the logs provided by one of the shadow library services which offers the books in
Aleph’s catalogue as well as other works also free and without any restraints or limitations.
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Bodó B. (2015): Libraries in the post-scarcity era.
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scarcity in physical copies is overcome through distributed digitization; the artificial source of scarcity
created by copyright protection is overcome through infringement. The liberation from both constraints is
necessary to create a truly scarcity free environment and to release the potential of the library in the postscarcity age.
Aleph is also an ongoing demonstration of the fact that under the condition of non-scarcity, the library can
be a decentralized, distributed, commons-based institution created and maintained through peer
production (Benkler, 2006). The message of Aleph is clear: users left to their own devices, can produce a
library by themselves for themselves. In fact, users are the library. And when everyone has the means to
digitize, collect, catalogue and share his/her own library, then the library suddenly is everywhere. Small
individual and institutional collections are aggregated into Aleph, which, in turn is constantly fragmented
into smaller, local, individual collections as users download works from the collection. The library is
breathing (Battles, 2004) books in and out, but for the first time, this circulation of books is not a zero
sum game, but a cumulative one: with every cycle the collection grows.
On the other hand Aleph may have lots of books on offer, but it is clear that it is neither universal in its
scope, nor does it fulfill all the critical functions of a library. Most importantly Aleph is disembedded
from the local contexts and communities that usually define the focus of the library. While it relies on the
availability of local digital collections for its growth, it has no means to play an active role in its own
development. The guardians of Aleph can prevent books from entering the collection, but they cannot
pay, ask or force anyone to provide a title if it is missing. Aleph is reliant on the weak copy-protection
technologies of official e-text repositories and the goodwill of individual document submitters when it
comes to the expansion of the collection. This means that the Aleph collection is both fragmented and
biased, and it lacks the necessary safeguards to ensure that it stays either current or relevant.
Aleph, with all its strengths and weaknesses carries an important lesson for the discussions on the future
of libraries. In the next section I’ll try situate these lessons in the wider context of the library in the post
scarcity age.
The future of the library
There is hardly a week without a blog post, a conference, a workshop or an academic paper discussing the
future of libraries. While existing libraries are buzzing with activity, librarians are well aware that they
need to re-define themselves and their institutions, as the book collections around which libraries were
organized slowly go the way the catalogue has gone: into the digital realm. It would be impossible to give
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Bodó B. (2015): Libraries in the post-scarcity era.
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a faithful summary of all the discussions on the future of libraries is such a short contribution. There are,
however, a few threads, to which the story of Aleph may contribute.
Competition
It is very rare to find the two words: libraries and competition in the same sentence. No wonder: libraries
enjoyed a near perfect monopoly in their field of activity. Though there may have been many different
local initiatives that provided free access to books, as a specialized institution to do so, the library was
unmatched and unchallenged. This monopoly position has been lost in a remarkably short period of time
due to the internet and the rapid innovations in the legal e-book distribution markets. Textbooks can be
rented, e-books can be lent, a number of new startups and major sellers offer flat rate access to huge
collections. Expertise that helps navigate the domains of knowledge is abundant, there are multiple
authoritative sources of information and meta-information online. The search box of the library catalog is
only one, and not even the most usable of all the different search boxes one can type a query in5.
Meanwhile there are plenty of physical spaces which offer good coffee, an AC plug, comfortable chairs
and low levels of noise to meet, read and study from local cafes via hacker- and maker spaces, to coworking offices. Many library competitors have access to resources (human, financial, technological and
legal) way beyond the possibilities of even the richest libraries. In addition, publishers control the
copyrights in digital copies which, absent of well fortified statutory limitations and exceptions, prevent
libraries keeping up with the changes in user habits and with the competing commercial services.
Libraries definitely feel the pressure. “Libraries’ offers of materials […] compete with many other offers
that aim to attract the attention of the public. […] It is no longer enough just to make a good collection
available to the public.” (Committee on the Public Libraries in the Knowledge Society, 2010) As a
response, libraries have developed different strategies to cope with this challenge. The common thread in
the various strategy documents is that they try to redefine the library as a node in the vast network of
institutions that provide knowledge, enable learning, facilitate cooperation and initiate dialogues. Some of
the strategic plans redefine the library space as an “independent medium to be developed” (Committee on
the Public Libraries in the Knowledge Society, 2010), and advise libraries to transform themselves into
culture and community centers which establish partnerships with citizens, communities and with other
public and private institutions. Some librarians propose even more radical ways of keeping the library
5
ArXiv, SSRN, RePEc, PubMed Central, Google Scholar, Google Books, Amazon, Mendeley, Citavi,
ResearchGate, Goodreads, LibraryThing, Wikipedia, Yahoo Answers, Khan Academy, specialized twitter and other
social media accounts are just a few of the available discovery services.
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relevant by, for example, advocating more opening hours without staff and hosting more user-governed
activities.
In the research library sphere, the Commission on the Future of the Library, a task force set up by the
University of California Berkeley defined the values the university research library will add in the digital
age as “1) Human expertise; 2) Enabling infrastructure; and 3) Preservation and dissemination of
knowledge for future generations.” (Commission on the Future of the Library, 2013). This approach is
from among the more conservative ones, still relying on the hope that libraries can offer something
unique that no one else is able to provide. Others, working at the Association of Research Libraries are
more like their public library counterparts, defining the future role of the research libraries as a “convener
of ‘conversations’ for knowledge construction, an inspiring host; a boundless symposium; an incubator;
a 3rd space both physically and virtually; a scaffold for independence of mind; and a sanctuary for
freedom of expression, a global entrepreneurial engine” (Pendleton-Jullian, Lougee, Wilkin, & Hilton,
2014), in other words, as another important, but in no way unique node in the wider network of
institutions that creates and distributes knowledge.
Despite the differences in priorities, all these recommendations carry the same basic message. The unique
position of libraries in the center of a book-based knowledge economy, on the top of the paper-bound
knowledge hierarchy is about to be lost. As libraries are losing their monopoly of giving low cost, low
restrictions access to books which are scarce by nature, and they are losing their privileged and powerful
position as the guardians of and guides to the knowledge stored in the stacks. If they want to survive, they
need to find their role and position in a network of institutions, where everyone else is engaged in
activities that overlap with the historic functions of the library. Just like the books themselves, the power
that came from the privileged access to books is in part dispersed among the countless nodes in the
knowledge and learning networks, and in part is being captured by those who control the digital rights to
digitize and distribute books in the digital era.
One of the main reasons why libraries are trying to redefine themselves as providers of ancillary services
is because the lack of digital lending rights prevents them from competing on their own traditional home
turf - in giving free access to knowledge. The traditional legal limitations and exceptions to copyright that
enabled libraries to fulfill their role in the analogue world do not apply in the digital realm. In the
European Union, the Infosoc Directive (“Directive 2001/29/EC on the harmonisation of certain aspects of
copyright and related rights in the information society,” 2001) allows for libraries to create digital copies
for preservation, indexing and similar purposes and allows for the display of digital copies on their
premises for research and personal study (Triaille et al., 2013). While in theory these rights provide for
12
Bodó B. (2015): Libraries in the post-scarcity era.
in: Porsdam (ed): Copyrighting Creativity: Creative values, Cultural Heritage Institutions and Systems of Intellectual Property, Ashgate
the core library services in the digital domain, their practical usefulness is rather limited, as off-premises
e-lending of copyrighted works is in most cases6 only possible through individual license agreements with
publishers.
Under such circumstances libraries complain that they cannot fulfill their public interest mission in the
digital era. What libraries are allowed to do under their own under current limitations and exceptions, is
seen as inadequate for what is expected of them. But to do more requires the appropriate e-lending
licenses from rights holders. In many cases, however, libraries simply cannot license digitally for e-lending. In those cases when licensing is possible, they see transaction costs as prohibitively high; they
feel that their bargaining positions vis-à-vis rightholders is unbalanced; they do not see that the license
terms are adapted to libraries’ policies, and they fear that the licenses provide publishers excessive and
undue influence over libraries (Report on the responses to the Public Consultation on the Review of the
EU Copyright Rules, 2013).
What is more, libraries face substantial legal uncertainties even where there are more-or-less well defined
digital library exceptions. In the EU, questions such as whether the analogue lending rights of libraries
extend to e-books, whether an exhaustion of the distribution right is necessary to enjoy the lending
exception, and whether licensing an e-book would exhaust the distribution right are under consideration
by the Court of Justice of the European Union in a Dutch case (Rosati, 2014b). And while in another case
(Case C-117/13 Technische Universität Darmstadt v Eugen Ulmer KG) the CJEU reaffirmed the rights of
European libraries to digitize books in their collection if that is necessary to give access to them in digital
formats on their premises, it also created new uncertainties by stating that libraries may not digitize their
entire collections (Rosati, 2014a).
US libraries face a similar situation, both in terms of the narrowly defined exceptions in which libraries
can operate, and the huge uncertainty regarding the limits of fair use in the digital library context. US
rights holders challenged both Google’s (Authors Guild v Google) and the libraries (Authors Guild v
HathiTrust) rights to digitize copyrighted works. While there seems to be a consensus of courts that the
mass digitization conducted by these institutions was fair use (Diaz, 2013; Rosati, 2014c; Samuelson,
2014), the accessibility of the scanned works is still heavily limited, subject to licenses from publishers,
the existence of print copies at the library and the institutional membership held by prospective readers.
While in the highly competitive US e-book market many commercial intermediaries offer e-lending
6
The notable exception being orphan works which are presumed to be still copyrighted, but without an identifiable
rights owner. In the EU, the Directive 2012/28/EU on certain permitted uses of orphan works in theory eases access
to such works, but in practice its practical impact is limited by the many constraints among its provisions. Lacking
any orphan works legislation and the Google Book Settlement still in limbo, the US is even farther from making
orphan works generally accessible to the public.
13
Bodó B. (2015): Libraries in the post-scarcity era.
in: Porsdam (ed): Copyrighting Creativity: Creative values, Cultural Heritage Institutions and Systems of Intellectual Property, Ashgate
licenses to e-book catalogues of various sizes, these arrangements also carry the danger of a commercial
lock-in of the access to digital works, and render libraries dependent upon the services of commercial
providers who may or may not be the best defenders of public interest (OECD, 2012).
Shadow libraries like Aleph are called into existence by the vacuum that was left behind by the collapse
of libraries in the digital sphere and by the inability of the commercial arrangements to provide adequate
substitute services. Shadow libraries are pooling distributed resources and expertise over the internet, and
use the lack of legal or technological barriers to innovation in the informal sphere to fill in the void left
behind by libraries.
What can Aleph teach us about the future of libraries?
The story of Aleph offers two, closely interrelated considerations for the debate on the future of libraries:
a legal and an organizational one. Aleph operates beyond the limits of legality, as almost all of its
activities are copyright infringing, including the unauthorized digitization of books, the unauthorized
mass downloads from e-text repositories, the unauthorized acts of uploading books to the archive, the
unauthorized distribution of books, and, in most countries, the unauthorized act of users’ downloading
books from the archive. In the debates around copyright infringement, illegality is usually interpreted as a
necessary condition to access works for free. While this is undoubtedly true, the fact that Aleph provides
no-cost access to books seems to be less important than the fact that it provides an access to them in the
first place.
Aleph is a clear indicator of the volume of the demand for current books in digital formats in developed
and in developing countries. The legal digital availability, or rather, unavailability of its catalogue also
demonstrates the limits of the current commercial and library based arrangements that aim to provide low
cost access to books over the internet. As mentioned earlier, Aleph’s catalogue is mostly of recent books,
meaning that 80% of the titles with a valid ISBN number are still in print and available as a new or used
print copy through commercial retailers. What is also clear, that around 66% of these books are yet to be
made available in electronic format. While publishers in theory have a strong incentive to make their most
recent titles available as e-books, they lag behind in doing so.
This might explain why one third of all the e-book downloads in Aleph are from highly developed
Western countries, and two third of these downloads are of books without a kindle version. Having access
to print copies either through libraries or through commercial retailers is simply not enough anymore.
Developing countries are a slightly different case. There, compared to developed countries, twice as many
14
Bodó B. (2015): Libraries in the post-scarcity era.
in: Porsdam (ed): Copyrighting Creativity: Creative values, Cultural Heritage Institutions and Systems of Intellectual Property, Ashgate
of the downloads (17% compared to 8% in developed countries) are of titles that aren’t available in print
at all. Not having access to books in print seems to be a more pressing problem for developing countries
than not having access to electronic copies. Aleph thus fulfills at least two distinct types of demand: in
developed countries it provides access to missing electronic versions, in developing countries it provides
access to missing print copies.
The ability to fulfill an otherwise unfulfilled demand is not the only function of illegality. Copyright
infringement in the case of Aleph has a much more important role: it enables the peer production of the
library. Aleph is an open source library. This means that every resource it uses and every resource it
creates is freely accessible to anyone for use without any further restrictions. This includes the server
code, the database, the catalogue and the collection. The open source nature of Aleph rests on the
ideological claim that the scientific knowledge produced by humanity, mostly through public funds
should be open for anyone to access without any restrictions. Everything else in and around Aleph stems
from this claim, as they replicate the open access logic in all the other aspects of Aleph’s operation. Aleph
uses the peer produced Open Library to fetch book metadata, it uses the bittorrent and ed2k P2P networks
to store and make books accessible, it uses Linux and MySQL to run its code, and it allows its users to
upload books and edit book metadata. As a consequence of its open source nature, anyone can contribute
to the project, and everyone can enjoy its benefits.
It is hard to quantify the impact of this piratical open access library on education, science and research in
various local contexts where Aleph is the prime source of otherwise inaccessible books. But it is
relatively easy to measure the consequences of openness at the level of the Aleph, the library. The
collection of Aleph was created mostly by those individuals and communities who decided to digitize
books by themselves for their own use. While any single individual is only capable of digitizing a few
books at the maximum, the small contributions quickly add up. To digitize the 1.15 million documents in
the Aleph collection would require an investment of several hundred million Euros, and a substantial
subsequent investment in storage, collection management and access provision (Poole, 2010). Compared
to these figures the costs associated with running Aleph is infinitesimal, as it survives on the volunteer
labor of a few individuals, and annual donations in the total value of a few thousand dollars. The hundreds
of thousands who use Aleph on a more or less regular basis have an immense amount of resources, and by
disregarding the copyright laws Aleph is able to tap into those resources and use them for the
development of the library. The value of these resources and of the peer produced library is the difference
between the actual costs associated with Aleph, and the investment that would be required to create
something remotely similar.
15
Bodó B. (2015): Libraries in the post-scarcity era.
in: Porsdam (ed): Copyrighting Creativity: Creative values, Cultural Heritage Institutions and Systems of Intellectual Property, Ashgate
The decentralized, collaborative mass digitization and making available of current, thus most relevant
scientific works is only possible at the moment through massive copyright infringement. It is debatable
whether the copyrighted corpus of scientific works should be completely open, and whether the blatant
disregard of copyrights through which Aleph achieved this openness is the right path towards a more
openly accessible body of scientific knowledge. It is also yet to be measured what effects shadow libraries
may have on the commercial intermediaries and on the health of scientific publishing and science in
general. But Aleph, in any case, is a case study in the potential benefits of open sourcing the library.
Conclusion
If we can take Aleph as an expression of what users around the globe want from a library, then the answer
is that there is a strong need for a universally accessible collection of current, relevant (scientific) books
in restrictions-free electronic formats. Can we expect any single library to provide anything even remotely
similar to that in the foreseeable future? Does such a service have a place in the future of libraries? It is as
hard to imagine the future library with such a service as without.
While the legal and financial obstacles to the creation of a scientific library with as universal reach as
Aleph may be difficult the overcome, other aspects of it may be more easily replicable. The way Aleph
operates demonstrates the amount of material and immaterial resources users are willing to contribute to
build a library that responds to their needs and expectations. If libraries plan to only ‘host’ user-governed
activities, it means that the library is still imagined to be a separate entity from its users. Aleph teaches us
that this separation can be overcome and users can constitute a library. But for that they need
opportunities to participate in the production of the library: they need the right to digitize books and copy
digital books to and from the library, they need the opportunity to participate in the cataloging and
collection building process, they need the opportunity to curate and program the collection. In other
words users need the chance to be librarians in the library if they wish to do so, and so libraries need to be
able to provide access not just to the collection but to their core functions as well. The walls that separate
librarians from library patrons, private and public collections, insiders and outsiders can all prevent the
peer production of the library, and through that, prevent the future that is the closest to what library users
think of as ideal.
16
Bodó B. (2015): Libraries in the post-scarcity era.
in: Porsdam (ed): Copyrighting Creativity: Creative values, Cultural Heritage Institutions and Systems of Intellectual Property, Ashgate
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19
digitization in Mattern 2014
Mattern
Library as Infrastructure
2014
# Library as Infrastructure
Reading room, social service center, innovation lab. How far can we stretch
the public library?
Shannon Mattern
June 2014
__Add to List
#### Share
* __
* __
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[](https://placesjournal.org/wp-content/uploads/2014/06
/mattern-library-infrastructure-1x.jpg)Left: Rijksmuseum Library, Amsterdam.
[Photo by[Ton Nolles](https://www.flickr.com/photos/tonnolles/9428619486/)]
Right: Google data center in Council Bluffs, Iowa. [Photo by Google/Connie
Zhou]
Melvil Dewey was a one-man Silicon Valley born a century before Steve Jobs. He
was the quintessential Industrial Age entrepreneur, but unlike the Carnegies
and Rockefellers, with their industries of heavy materiality and heavy labor,
Dewey sold ideas. His ambition revealed itself early: in 1876, shortly after
graduating from Amherst College, he copyrighted his library classification
scheme. That same year, he helped found the American Library Association,
served as founding editor of _Library_ _Journal_ , and launched the American
Metric Bureau, which campaigned for adoption of the metric system. He was 24
years old. He had already established the Library Bureau, a company that sold
(and helped standardize) library supplies, furniture, media display and
storage devices, and equipment for managing the circulation of collection
materials. Its catalog (which would later include another Dewey invention,
[the hanging vertical
file](http://books.google.com/books?id=_YuWb0uptwAC&pg=PA112&dq=vertical+file+%22library+bureau%22+date:1900-1900&lr=&as_brr=0#v=onepage&q=vertical%20file%20%22library%20bureau%22%20date%3A1900-1900&f=false))
represented the library as a “machine” of uplift and enlightenment that
enabled proto-Taylorist approaches to public education and the provision of
social services. As chief librarian at Columbia College, Dewey established the
first library school — called, notably, the School of Library _Economy_ —
whose first class was 85% female; then he brought the school to Albany, where
he directed the New York State Library. In his spare time, he founded the Lake
Placid Club and helped win the bid for the 1932 Winter Olympics.
Dewey was thus simultaneously in the furniture business, the office-supply
business, the consulting business, the publishing business, the education
business, the human resources business, and what we might today call the
“knowledge solutions” business. Not only did he recognize the potential for
monetizing and cross-promoting his work across these fields; he also saw that
each field would be the better for it. His career (which was not without its
[significant
controversies](http://query.nytimes.com/gst/abstract.html?res=9A06E0D7163DE733A25755C1A9649C946497D6CF))
embodied a belief that classification systems and labeling standards and
furniture designs and people work best when they work towards the same end —
in other words, that intellectual and material systems and labor practices are
mutually constructed and mutually reinforcing.
Today’s libraries, Apple-era versions of the Dewey/Carnegie institution,
continue to materialize, at multiple scales, their underlying bureaucratic and
epistemic structures — from the design of their web interfaces to the
architecture of their buildings to the networking of their technical
infrastructures. This has been true of knowledge institutions throughout
history, and it will be true of our future institutions, too. I propose that
thinking about the library as a network of integrated, mutually reinforcing,
evolving _infrastructures_ — in particular, architectural, technological,
social, epistemological and ethical infrastructures — can help us better
identify what roles we want our libraries to serve, and what we can reasonably
expect of them. What ideas, values and social responsibilities can we scaffold
within the library’s material systems — its walls and wires, shelves and
servers?
[](https://placesjournal.org/wp-content/uploads/2014/06/mattern-library-
infrastructure-2x.jpg) Dictionary stands from the [Library Bureau’s 1890
catalog](http://books.google.com/books?id=rwdwAAAAIAAJ&dq=library+bureau+catalog+1890&source=gbs_navlinks_s).
## Library as Platform
For millennia libraries have acquired resources, organized them, preserved
them and made them accessible (or not) to patrons. But the [forms of those
resources](http://www.spl.org/prebuilt/cen_conceptbook/page16.htm) have
changed — from scrolls and codices; to LPs and LaserDiscs; to e-books,
electronic databases and open data sets. Libraries have had at least to
comprehend, if not become a key node within, evolving systems of media
production and distribution. Consider the medieval scriptoria where
manuscripts were produced; the evolution of the publishing industry and book
trade after Gutenberg; the rise of information technology and its webs of
wires, protocols and regulations. 1 At every stage, the contexts — spatial,
political, economic, cultural — in which libraries function have shifted; so
they are continuously [reinventing
themselves](http://www.spl.org/prebuilt/cen_conceptbook/page18.htm) and the
means by which they provide those vital information services.
Libraries have also assumed a host of ever-changing social and symbolic
functions. They have been expected to symbolize the eminence of a ruler or
state, to integrally link “knowledge” and “power” — and, more recently, to
serve as “community centers,” “public squares” or “think tanks.” Even those
seemingly modern metaphors have deep histories. The ancient Library of
Alexandria was a prototypical think tank, 2 and the early Carnegie buildings
of the 1880s were community centers with swimming pools and public baths,
bowling alleys, billiard rooms, even rifle ranges, as well as book stacks. 3
As the Carnegie funding program expanded internationally — to more than 2,500
libraries worldwide — secretary James Bertram standardized the design in his
1911 pamphlet “Notes on the Erection of Library Buildings,” which offered
grantees a choice of six models, believed to be the work of architect Edward
Tilton. Notably, they all included a lecture room.
In short, the library has always been a place where informational and social
infrastructures intersect within a physical infrastructure that (ideally)
supports that program.
Now we are seeing the rise of a new metaphor: the library as “platform” — a
buzzy word that refers to a base upon which developers create new
applications, technologies and processes. In an [influential 2012 article in
_Library Journal_](http://lj.libraryjournal.com/2012/09/future-of-libraries
/by-david-weinberger/), David Weinberger proposed that we think of libraries
as “open platforms” — not only for the creation of software, but also for the
development of knowledge and community. 4 Weinberger argued that libraries
should open up their entire collections, all their metadata, and any
technologies they’ve created, and allow anyone to build new products and
services on top of that foundation. The platform model, he wrote, “focuses our
attention away from the provisioning of resources to the foment” — the “messy,
rich networks of people and ideas” — that “those resources engender.” Thus the
ancient Library of Alexandria, part of a larger museum with botanical gardens,
laboratories, living quarters and dining halls, was a _platform_ not only for
the translation and copying of myriad texts and the compilation of a
magnificent collection, but also for the launch of works by Euclid,
Archimedes, Eratosthenes and their peers.
[![Domnique Perrault, La bibliothèque nationale de France, literally elevated
on a platform. \[Photo by Jean-Pierre
Dalbera\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Domnique
Perrault, La bibliothèque nationale de France, literally elevated on a
platform. \[Photo by Jean-Pierre Dalbera\]](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-3x-
1020x679.jpg)](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-3x.jpg) Domnique Perrault, La bibliothèque nationale de
France, literally elevated on a platform. [Photo by [Jean-Pierre
Dalbera](https://www.flickr.com/photos/dalbera/4944528385/)]
Yet the platform metaphor has limitations. For one thing, it smacks of Silicon
Valley entrepreneurial epistemology, which prioritizes “monetizable”
“knowledge solutions.” Further, its association with new media tends to
bracket out the similarly generative capacities of low-tech, and even _non_
-technical, library resources. One key misperception of those who proclaim the
library’s obsolescence is that its function as a knowledge institution can be
reduced to its technical services and information offerings. Knowledge is
never solely a product of technology and the information it delivers.
Another problem with the platform model is the image it evokes: a flat, two-
dimensional stage on which resources are laid out for users to _do stuff
with_. The platform doesn’t have any implied depth, so we’re not inclined to
look underneath or behind it, or to question its structure. Weinberger
encourages us to “think of the library not as a portal we go through on
occasion but as infrastructure that is as ubiquitous and persistent as the
streets and sidewalks of a town.” It’s like a “canopy,” he says — or like a
“cloud.” But these metaphors are more poetic than critical; they obfuscate all
the wires, pulleys, lights and scaffolding that you inevitably find underneath
and above that stage — and the casting, staging and direction that determine
what happens _on_ the stage, and that allow it to function _as_ a stage.
Libraries are infrastructures not only because they are ubiquitous and
persistent, but also, and primarily, because they are made of interconnected
networks that undergird all that foment, that create what Pierre Bourdieu
would call “[structuring
structures](http://books.google.com/books?id=WvhSEMrNWHAC&lpg=PA72&ots=puRmifuGmb&dq=bourdieu%20%22structuring%20structures%22&pg=PA72#v=onepage)”
that support Weinberger’s “messy, rich networks of people and ideas.”
It can be instructive for our libraries’ publics — and critical for our
libraries’ leaders — to assess those structuring structures. In this age of
e-books, smartphones, firewalls, proprietary media platforms and digital
rights management; of atrophying mega-bookstores and resurgent independent
bookshops and a metastasizing Amazon; of Google Books and Google Search and
Google Glass; of economic disparity and the continuing privatization of public
space and services — which is simultaneously an age of democratized media
production and vibrant DIY and activist cultures — libraries play a critical
role as mediators, at the hub of all the hubbub. Thus we need to understand
how our libraries function _as_ , and as _part of_ , infrastructural ecologies
— as sites where spatial, technological, intellectual and social
infrastructures shape and inform one another. And we must consider how those
infrastructures can embody the epistemological, political, economic and
cultural values that we _want_ to define our communities. 5
[![Hammond, Beeby and Babka, Harold Washington Library Center, Chicago Public
Library. \[Photo by Robert Dawson, from Public Library: An American
Commons\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Hammond,
Beeby and Babka, Harold Washington Library Center, Chicago Public Library.
\[Photo by Robert Dawson, from Public Library: An American
Commons\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-4x.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-4x.jpg) Hammond, Beeby
and Babka, Harold Washington Library Center, Chicago Public Library. [Photo by
Robert Dawson, from _[Public Library: An American
Commons](https://placesjournal.org/article/public-library-an-american-
commons/)_ ]
## Library as Social Infrastructure
Public libraries are often seen as “opportunity institutions,” opening doors
to, and for, the disenfranchised. 6 People turn to libraries to access the
internet, take a GED class, get help with a resumé or job search, and seek
referrals to other community resources. A [recent
report](http://nycfuture.org/research/publications/branches-of-opportunity) by
the Center for an Urban Future highlighted the benefits to immigrants,
seniors, individuals searching for work, public school students and aspiring
entrepreneurs: “No other institution, public or private, does a better job of
reaching people who have been left behind in today’s economy, have failed to
reach their potential in the city’s public school system or who simply need
help navigating an increasingly complex world.” 7
The new Department of Outreach Services at the Brooklyn Public Library, for
instance, partners with other organizations to bring library resources to
seniors, school children and prison populations. The Queens Public Library
employs case managers who help patrons identify public benefits for which
they’re eligible. “These are all things that someone could dub as social
services,” said Queens Library president Thomas Galante, “but they’re not. … A
public library today has information to improve people’s lives. We are an
enabler; we are a connector.” 8
Partly because of their skill in reaching populations that others miss,
libraries have recently reported record circulation and visitation, despite
severe budget cuts, decreased hours and the [threatened closure or
sale](http://www.nydailynews.com/new-york/civic-group-city-bail-cash-strapped-
brooklyn-public-library-system-mired-300-million-repair-article-1.1748855) of
“underperforming” branches. 9 Meanwhile the Pew Research Center has released a
[series of studies](http://libraries.pewinternet.org/) about the materials and
services Americans want their libraries to provide. [Among the
findings](http://libraries.pewinternet.org/2013/12/11/libraries-in-
communities/): 90 percent of respondents say the closure of their local public
library would have an impact on their community, and 63 percent describe that
impact as “major.”
[![Toyo Ito, Sendai Mediatheque. \[Photo by Forgemind
Archimedia\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Toyo
Ito, Sendai Mediatheque. \[Photo by Forgemind
Archimedia\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-5x-1020x757.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-5x.jpg)Toyo Ito, Sendai
Mediatheque. [Photo by [Forgemind
Archimedia](https://www.flickr.com/photos/eager/11996856324/)]
Libraries also bring communities together in times of calamity or disaster.
Toyo Ito, architect of the acclaimed [Sendai
Mediatheque](http://en.wikipedia.org/wiki/Sendai_Mediatheque), recalled that
after the 2011 earthquake in Japan, local officials reopened the library
quickly even though it had sustained minor damage, “because it functions as a
kind of cultural refuge in the city.” He continued, “Most people who use the
building are not going there just to read a book or watch a film; many of them
probably do not have any definite purpose at all. They go just to be part of
the community in the building.” 10
We need to attend more closely to such “social infrastructures,” the
“facilities and conditions that allow connection between people,” says
sociologist Eric Klinenberg. In [a recent
interview](http://urbanomnibus.net/2013/10/toward-a-stronger-social-
infrastructure-a-conversation-with-eric-klinenberg/), he argued that urban
resilience can be measured not only by the condition of transit systems and
basic utilities and communication networks, but also by the condition of
parks, libraries and community organizations: “open, accessible, and welcoming
public places where residents can congregate and provide social support during
times of need but also every day.” 11 In his book _Heat Wave_ , Klinenberg
noted that a vital public culture in Chicago neighborhoods drew people out of
sweltering apartments during the 1995 heat wave, and into cooler public
spaces, thus saving lives.
The need for physical spaces that promote a vibrant social infrastructure
presents many design opportunities, and some libraries are devising innovative
solutions. Brooklyn and other cultural institutions have
[partnered](http://www.informationforfamilies.org/Theres_No_Place_Like_Home/Jobs_68.html)
with the [Uni](http://www.theuniproject.org/find-the-uni/), a modular,
portable library that [I wrote about earlier in this
journal](https://placesjournal.org/article/marginalia-little-libraries-in-the-
urban-margins/). And modular solutions — kits of parts — are under
consideration in a design study sponsored by the Center for an Urban Future
and the Architectural League of New York, which aims to [reimagine New York
City’s library branches](http://urbanomnibus.net/2014/06/request-for-
qualifications-re-envisioning-branch-libraries/) so that they can more
efficiently and effectively serve their communities. CUF also plans to
publish, at the end of June, an audit of, and a proposal for, New York’s three
library systems. 12 _New York Times_ architecture critic Michael Kimmelman,
reflecting on the roles played by New York libraries [during recent
hurricanes](http://www.npr.org/2013/08/12/210541233/for-disasters-pack-a
-first-aid-kit-bottled-water-and-a-library-card), goes so far as to
[suggest](http://www.nytimes.com/2013/10/03/arts/design/next-time-libraries-
could-be-our-shelters-from-the-storm.html) that the city’s branch libraries,
which have “become our de facto community centers,” “could be designed in the
future with electrical systems out of harm’s way and set up with backup
generators and solar panels, even kitchens and wireless mesh networks.” 13
[![Bobst Library, New York University, after Hurricane Sandy. \[Photos by
bettyx1138\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Bobst
Library, New York University, after Hurricane Sandy. \[Photos by
bettyx1138\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-6x-1020x551.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-6x.jpg) Bobst Library,
New York University, after Hurricane Sandy. [Photos by
[bettyx1138](https://www.flickr.com/photos/bettyx1138/8151244029/)]
But is it too much to expect our libraries to serve as soup kitchens and
recovery centers when they have so many other responsibilities? The library’s
broad mandate means that it often picks up the slack when other institutions
fall short. “It never ceases to amaze me just what libraries are looked upon
to provide,” says Ruth Faklis, director of the Prairie Trail Public Library
District in suburban Chicago:
> This includes, but is not limited to, [serving as] keepers of the homeless …
while simultaneously offering latch-key children a safe and activity-filled
haven. We have been asked to be voter-registration sites, warming stations,
notaries, technology-terrorism watchdogs, senior social-gathering centers,
election sites, substitute sitters during teacher strikes, and the latest —
postmasters. These requests of society are ever evolving. Funding is not
generally attached to these magnanimous suggestions, and when it is, it does
not cover actual costs of the additional burden, thus stretching the library’s
budget even further. I know of no other government entity that is asked to
take on additional responsibilities not necessarily aligned with its mission.
13
In a Metafilter discussion about funding cuts in California, one librarian
offered this poignant lament:
> Every day at my job I helped people just barely survive. … Forget trying to
be the “people’s university” and create a body of well informed citizens.
Instead I helped people navigate through the degrading hoops of modern online
society, fighting for scraps from the plate, and then kicking back afterwards
by pretending to have a farm on Facebook.
[ Read the whole story](http://www.metafilter.com/112698/California-
Dreamin#4183210). It’s quite a punch to the stomach. Given the effort
librarians expend in promoting basic literacies, how much more can this social
infrastructure support? Should we welcome the “design challenge” to engineer
technical and architectural infrastructures to accommodate an ever-
diversifying program — or should we consider that we might have stretched this
program to its limit, and that no physical infrastructure can effectively
scaffold such a motley collection of social services?
Again, we need to look to the infrastructural ecology — the larger network of
public services and knowledge institutions of which each library is a part.
How might towns, cities and regions assess what their various public (and
private) institutions are uniquely qualified and sufficiently resourced to do,
and then deploy those resources most effectively? Should we regard the library
as the territory of the civic _mind_ and ask other social services to attend
to the civic _body_? The assignment of social responsibility isn’t so black
and white — nor are the boundaries between mind and body, cognition and affect
— but libraries do need to collaborate with other institutions to determine
how they leverage the resources of the infrastructural ecology to serve their
publics, with each institution and organization contributing what it’s best
equipped to contribute — and each operating with a clear sense of its mission
and obligation.
Libraries have a natural affinity with cultural institutions. Just this
spring, New York Mayor Bill de Blasio [appointed Tom
Finkelpearl](http://www.nytimes.com/2014/04/07/arts/design/mayor-de-blasio-
names-tom-finkelpearl-of-the-queens-museum.html?_r=1) as the city’s new
Commissioner of Cultural Affairs. A former president of the Queens Museum,
Finkelpearl oversaw the first phase of a renovation by Grimshaw Architects,
which, in its next phase, will incorporate a Queens Public Library branch — an
effective pairing, given the commitment of both institutions to education and
local culture. Similarly, Lincoln Center houses the New York Public Library
for the Performing Arts. As commissioner, Finkelpearl could broaden support
for mixed-use development that strengthens infrastructural ecologies. The
[CUF/Architectural League project](http://urbanomnibus.net/2014/06/request-
for-qualifications-re-envisioning-branch-libraries/) is also considering how
collaborative partnerships can inform library program and design.
[![Bohlin Cywinski Jackson, Ballard Library and Neighborhood Service Center,
Seattle. \[Photo by Jules
Antonio\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Bohlin
Cywinski Jackson, Ballard Library and Neighborhood Service Center, Seattle.
\[Photo by Jules Antonio\]](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-7x-
1020x724.jpg)](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-7x.jpg)Bohlin Cywinski Jackson, Ballard Library and
Neighborhood Service Center, Seattle. [Photo by [Jules
Antonio](https://www.flickr.com/photos/julesantonio/8152446538/)]
I’ve recently returned from Seattle, where I revisited [OMA’s Central
Library](https://placesjournal.org/article/seattle-central-library-civic-
architecture-in-the-age-of-media/) on its 10th anniversary and toured several
new branch libraries. 15 Under the 1998 bond measure “Libraries for All,”
citizens voted to tax themselves to support construction of the Central
Library and four new branches, and to upgrade _every_ branch in the system.
The [vibrant, sweeping Ballard branch](http://www.archdaily.com/100821
/ballard-library-and-neighborhood-service-center-bohlin-cywinski-jackson/)
(2005), by Bohlin Cywinski Jackson, includes a separate entrance for the
Ballard Neighborhood Service Center, a “[little city
hall](http://www.seattle.gov/neighborhood-service-centers)“ where residents
can find information about public services, get pet licenses, pay utility
bills, and apply for passports and city jobs. While the librarians undoubtedly
field questions about such services, they’re also able to refer patrons next
door, where city employees are better equipped to meet their needs — thus
affording the library staff more time to answer reference questions and host
writing groups and children’s story hours.
Seattle’s City Librarian, Marcellus Turner, is big on partnerships —with
cultural institutions, like local theaters, as well as commercial
collaborators, like the Seahawks football team. 16 After taking the helm in
2011, he identified [five service priorities](http://www.spl.org/about-the-
library/mission-statement) — youth and early learning, technology and access,
community engagement, Seattle culture and history, and re-imagined spaces —
and tasked working groups with developing proposals for how the library can
better address those needs. Each group must consider marketing, funding, staff
deployment and partnership opportunities that “leverage what we have with what
[the partners] have.” For instance, “Libraries that focus on early-childhood
education might employ educators, academicians, or teachers to help us with
research into early-childhood learning and teaching.” 17
The “design challenge” is to consider what physical infrastructures would be
needed to accommodate such partnerships. 18 Many libraries have continued
along a path laid by library innovators from Ptolemy to Carnegie, renovating
their buildings to incorporate public gathering, multi-use, and even
commercial spaces. In Seattle’s Ballard branch, a large meeting room hosts
regular author readings and a vibrant writing group that typically attracts 30
or more participants. In Salt Lake City, the [library
plaza](http://www.slcpl.lib.ut.us/shops) features an artist co-op, a radio
station, a community writing center, the Library Store, and a few cafes — all
private businesses whose ethos is consistent with the library’s. The New York
Public Library has [recently announced](http://www.nypl.org/press/press-
release/april-30-2014/new-york-public-library-opens-doors-coursera-students)
that some of its branches will serve as “learning hubs” for Coursera, the
provider of “massive open online courses.” And many libraries have classrooms
and labs where they offer regular technical training courses.
[![Moshe Safdie, Salt Lake City Public Library. \[Photo by Pedro
Szekely\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Moshe
Safdie, Salt Lake City Public Library. \[Photo by Pedro
Szekely\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-8x-1020x678.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-8x.jpg)Moshe Safdie,
Salt Lake City Public Library. [Photo by [Pedro
Szekely](https://www.flickr.com/photos/pedrosz/5139398125/)]
These entrepreneurial models reflect what seems to be an increasingly
widespread sentiment: that while libraries continue to serve a vital role as
“opportunity institutions” for the disenfranchised, this cannot be their
primary self-justification. They cannot duplicate the responsibilities of our
community centers and social service agencies. “Their narrative” — or what I’d
call an “epistemic framing,” by which I mean the way the library packages its
program as a knowledge institution, and the infrastructures that support it —
“must include everyone,” says the University of Michigan’s Kristin
Fontichiaro. 19 What programs and services are consistent with an institution
dedicated to lifelong learning? Should libraries be reconceived as hubs for
civic engagement, where communities can discuss local issues, create media,
and archive community history? 20 Should they incorporate media production
studios, maker-spaces and hacker labs, repositioning themselves in an evolving
ecology of information and educational infrastructures?
These new social functions — which may require new physical infrastructures to
support them — broaden the library’s narrative to include _everyone_ , not
only the “have-nots.” This is not to say that the library should abandon the
needy and focus on an elite patron group; rather, the library should
incorporate the “enfranchised” as a key public, both so that the institution
can reinforce its mission as a social infrastructure for an inclusive public,
_and_ so that privileged, educated users can bring their knowledge and talents
_to_ the library and offer them up as social-infrastructural resources.
Many among this well-resourced population — those who have jobs and home
internet access and can navigate the government bureaucracy with relative ease
— already see themselves as part of the library’s public. They regard the
library as a space of openness, egalitarianism and freedom (in multiple senses
of the term), within a proprietary, commercial, segregated and surveilled
landscape. They understand that no matter how well-connected they are, [they
actually _don’t_ have the world at their
fingertips](https://placesjournal.org/article/marginalia-little-libraries-in-
the-urban-margins/) — that “material protected by stringent copyright and held
in proprietary databases is often inaccessible outside libraries” and that,
“as digital rights management becomes ever more complicated, we … rely even
more on our libraries to help us navigate an increasingly fractured and
litigious digital terrain.” 21 And they recognize that they cannot depend on
Google to organize the world’s information. As the librarian noted in [that
discussion](http://www.metafilter.com/112698/California-Dreamin#4183210) on
Metafilter:
> The [American Library Association] has a proven history of commitment to
intellectual freedom. The public service that we’ve been replaced with has a
spotty history of “not being evil.” When we’re gone, you middle class, you
wealthy, you tech-savvy, who will fight for that with no profit motivation?
Even if you never step foot in our doors, and all of your media comes to a
brightly lit screen, we’re still working for you.
The library’s social infrastructure thus benefits even those who don’t have an
immediate need for its space or its services.
[![David Adjaye, Francis Gregory Neighborhood Library, Washington, D.C.
\[Photo by Edmund
Sumner\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![David
Adjaye, Francis Gregory Neighborhood Library, Washington, D.C. \[Photo by
Edmund Sumner\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-9x-1020x694.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-9x.jpg)David Adjaye,
Francis Gregory Neighborhood Library, Washington, D.C. [Photo by Edmund
Sumner]
Finally, we must acknowledge the library’s role as a civic landmark — a symbol
of what a community values highly enough to place on a prominent site, to
materialize in dignified architecture that communicates its openness to
everyone, and to support with sufficient public funding despite the fact that
it’ll never make a profit. A well-designed library — a contextually-designed
library — can reflect a community’s character back to itself, clarifying who
it is, in all its multiplicity, and what it stands for. 22 David Adjaye’s
[Bellevue](http://www.archdaily.com/258098/bellevue-library-adjaye-
associates/) and [Francis Gregory](http://www.archdaily.com/258109/francis-
gregory-library-adjaye-associates/) branch libraries, in historically
underserved neighborhoods of Washington D.C., have been lauded for performing
precisely this function. [As Sarah Williams Goldhagen
writes](http://www.newrepublic.com/article/112443/revolution-your-community-
library):
> Adjaye is so attuned to the nuances of urban context that one might be hard
pressed to identify them as the work of one designer. Francis Gregory is steel
and glass, Bellevue is concrete and wood. Francis Gregory presents a single
monolithic volume, Bellevue an irregular accretion of concrete pavilions.
Context drives the aesthetic.
His designs “make of this humble municipal building an arena for social
interaction, …a distinctive civic icon that helps build a sense of common
identity.” This kind of social infrastructure serves a vital need for an
entire community.
[![Stacks at the Stephen A. Schwarzman Building, New York Public Library.
\[Published in a 1911 issue of Scientific
American\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Stacks
at the Stephen A. Schwarzman Building, New York Public Library. \[Published in
a 1911 issue of Scientific American\]](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-
10x.jpg)](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-10x.jpg)Stacks at the Stephen A. Schwarzman Building,
New York Public Library. [Published in a 1911 issue of _Scientific American_ ]
## Library as Technological-Intellectual Infrastructure
Of course, we must not forget the library collection itself. The old-fashioned
bookstack was [at the center of the recent
debate](http://online.wsj.com/news/articles/SB10001424127887323751104578151653883688578)
over the proposed renovation of the New York Public Library’s Schwartzman
Building on 42nd Street, which was
[cancelled](http://www.nytimes.com/2014/05/08/arts/design/public-library-
abandons-plan-to-revamp-42nd-street-building.html) last month after more than
a year of lawsuits and protests. This storage infrastructure, and the delivery
system it accommodates, have tremendous significance even in a digital age.
For scholars, the stacks represent near-instant access to any materials within
the extensive collection. Architectural historians defended the historical
significance of the stacks, and engineers argued that they are critical to the
structural integrity of the building.
The way a library’s collection is stored and made accessible shapes the
intellectual infrastructure of the institution. The Seattle Public Library
uses [translucent acrylic
bookcases](http://blog.spacesaver.com/StoragesolvedwithSpacesaver/bid/33285
/You-re-not-going-crazy-Library-book-stacks-ARE-cool) made by Spacesaver — and
even here this seemingly mundane, utilitarian consideration cultivates a
character, an ambience, that reflects the library’s identity and its
intellectual values. It might sound corny, but the luminescent glow permeating
the stacks acts as a beacon, a welcoming gesture. There are still many
contemporary libraries that privilege — perhaps even fetishize — the book and
the bookstack: take MVRDV’s [Book
Mountain](http://www.mvrdv.nl/projects/spijkenisse/) (2012), for a town in the
Netherlands; or TAX arquitectura’s [Biblioteca Jose
Vasconcelos](http://www.designboom.com/architecture/biblioteca-vasconcelos-by-
tax-arquitectura-alberto-kalach/) (2006) in Mexico City.
Stacks occupy a different, though also fetishized, space in Helmut Jahn’s
[Mansueto Library](http://www.archdaily.com/143532/joe-and-rika-mansueto-
library-murphy-jahn/) (2011) at the University of Chicago, which mixes diverse
infrastructures to accommodate media of varying materialities: a grand reading
room, a conservation department, a digitization department, and [a
subterranean warehouse of books retrieved by
robot](https://www.youtube.com/watch?v=ESCxYchCaWI&feature=youtu.be). (It’s
worth noting that Boston and other libraries contained [book
railways](http://libraryhistorybuff.blogspot.com/2010/12/book-retrieval-
systems.html) and conveyer belt retrieval systems — proto-robots — a century
ago.) Snøhetta’s [James B. Hunt Jr.
Library](http://www.ncsu.edu/huntlibrary/watch/) (2013) at North Carolina
State University also incorporates a robotic storage and retrieval system, so
that the library can store more books on site, as well as meet its goal of
providing seating for 20 percent of the student population. 23 Here the
patrons come before the collection.
[![Rem Koolhaas/OMA, Seattle Central Library, Spacesaver bookshelves. \[Photo
by
brewbooks\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Rem
Koolhaas/OMA, Seattle Central Library, Spacesaver bookshelves. \[Photo by
brewbooks\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-11x.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-11x.jpg)Rem
Koolhaas/OMA, Seattle Central Library, Spacesaver bookshelves. [Photo by
[brewbooks](https://www.flickr.com/photos/brewbooks/4472712525/)]
[![MVRDV, Book Mountain, Spijkenisse, The Netherlands. \[Photo via
MVRDV\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![MVRDV,
Book Mountain, Spijkenisse, The Netherlands. \[Photo via
MVRDV\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-library-
infrastructure-12x.jpg)](https://placesjournal.org/wp-content/uploads/2014/06
/mattern-library-infrastructure-12x.jpg)MVRDV, Book Mountain, Spijkenisse, The
Netherlands. [Photo via MVRDV]
[![TAX, Biblioteca Vasconcelos, Mexico City. \[Photo by
Clinker\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![TAX,
Biblioteca Vasconcelos, Mexico City. \[Photo by
Clinker\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-13x.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-13x.jpg)TAX, Biblioteca
Vasconcelos, Mexico City. [Photo by
[Clinker](https://www.flickr.com/photos/photos_clinker/295038829/)]
[![Helmut Jahn, Mansueto Library, University of Chicago, reading room above
underground stacks. \[Photo by Eric Allix
Rogers\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Helmut
Jahn, Mansueto Library, University of Chicago, reading room above underground
stacks. \[Photo by Eric Allix Rogers\]](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-
14x.jpg)](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-14x.jpg)Helmut Jahn, Mansueto Library, University of
Chicago, reading room above underground stacks. [Photo by [Eric Allix
Rogers](https://www.flickr.com/photos/reallyboring/5766873063/)]
[![Mansueto Library stacks. \[Photo by Corey
Seeman\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Mansueto
Library stacks. \[Photo by Corey Seeman\]](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-
15x.jpg)](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-15x.jpg)Mansueto Library stacks. [Photo by [Corey
Seeman](https://www.flickr.com/photos/cseeman/14148827344/)]
Back in the early aughts, when I spent a summer touring libraries, the
institutions on the leading edge were integrating media production facilities,
recognizing that media “consumption” and “creation” lie on a gradient of
knowledge production. Today there’s a lot of talk about — [and action
around](http://www.infodocket.com/2013/12/16/results-of-makerspaces-in-
libraries-study-released/) — integrating hacker labs and maker-spaces. 24 As
Anne Balsamo explains, these sites offer opportunities — embodied, often
inter-generational learning experiences that are integral to the development
of a “technological imagination” — that are rarely offered in formal learning
institutions. 25
The Hunt Library has a maker-space, a GameLab, various other production labs
and studios, an immersion theater, and, rather eyebrow-raisingly, an Apple
Technology Showcase (named after library donors whose surname is Apple, with
an intentional pun on the electronics company). 26 One might think major
funding is needed for those kinds of programs, but the trend actually began in
2011 in tiny Fayetteville, New York (pop. 4,373), thought to be [the first
public library](http://www.forbes.com/sites/tjmccue/2011/11/15/first-public-
library-to-create-a-maker-space/) to have incorporated a maker-space. The
following year, the Carnegie Libraries of Pittsburgh — which for years has
hosted film competitions, gaming tournaments, and media-making projects for
youth — [launched](http://www.libraryasincubatorproject.org/?p=6653), with
Google and Heinz Foundation support, [The
Labs](http://www.clpgh.org/teens/events/programs/thelabs/): weekly workshops
at three locations where teenagers can access equipment, software and mentors.
Around the same time, Chattanooga — a city blessed with a [super-high-speed
municipal fiber network](http://www.washingtonpost.com/blogs/the-
switch/wp/2013/09/17/how-chattanooga-beat-google-fiber-by-half-a-decade/) —
opened its lauded [4th Floor](http://chattlibrary.org/4th-floor), a
12,000-square foot “public laboratory and educational facility” that “supports
the production, connection, and sharing of knowledge by offering access to
tools and instruction.” Those tools include 3D printers, laser cutters and
vinyl cutters, and the instruction includes everything from tech classes, to
incubator projects for female tech entrepreneurs, to [business pitch
competitions](http://www.nooga.com/158480/hundreds-attend-will-this-float-
business-pitch-event/).
Last year, the Brooklyn Public Library, just a couple blocks from where I
live, opened its [Levy Info
Commons](http://www.bklynlibrary.org/locations/central/infocommons), which
includes space for laptop users and lots of desktop machines featuring
creative software suites; seven reserveable teleconference-ready meeting
rooms, including one that doubles as a recording studio; and a training lab,
which offers an array of digital media workshops led by a local arts and
design organization and also invites patrons to lead their own courses. A
typical month on their robust event calendar includes resume editing
workshops, a Creative Business Tech prototyping workshop, individual meetings
with business counselors, Teen Tech tutorials, computer classes for seniors,
workshops on podcasting and oral history and “adaptive gaming” for people with
disabilities, and even an audio-recording and editing workshop targeted to
poets, to help them disseminate their work in new formats. Also last year, the
Martin Luther King, Jr., Memorial Library in Washington, D.C., opened its
[Digital Commons](http://www.washingtonpost.com/blogs/the-switch/wp/2013/08/07
/the-digital-age-is-forcing-libraries-to-change-heres-what-that-looks-like/),
where patrons can use a print-on-demand bookmaking machine, a 3D printer, and
a co-working space known as the “Dream Lab,” or try out a variety of e-book
readers. The Chicago Public Library partnered with the Museum of Science and
Industry to open [a pop-up maker lab](http://arstechnica.com/gadgets/2013/07
/3d-printing-for-all-inside-chicago-librarys-new-pop-up-maker-lab/) featuring
open-source design software, laser cutters, a milling machine, and (of course)
3D printers — not one, but _three_.
[![Chattanooga Public Library, 4th Floor. \[Photo by Larry
Miller\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Chattanooga
Public Library, 4th Floor. \[Photo by Larry
Miller\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-17x-1020x680.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-17x.jpg) Chattanooga
Public Library, 4th Floor. [Photo by [Larry
Miller](https://www.flickr.com/photos/drmillerlg/9228431656/sizes/l)]
[![Snøhetta, James B. Hunt, Jr. Library, North Carolina State University,
MakerBot in Apple Technology Showcase. \[Photo by Mal
Booth\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Snøhetta,
James B. Hunt, Jr. Library, North Carolina State University, MakerBot in Apple
Technology Showcase. \[Photo by Mal Booth\]](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-16x-
1020x680.jpg)](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-16x.jpg)Snøhetta, James B. Hunt, Jr. Library, North
Carolina State University, MakerBot in Apple Technology Showcase. [Photo by
[Mal Booth](https://www.flickr.com/photos/malbooth/10401308096/sizes/l)]
[![Hunt Library, iPearl Immersion Theater. \[Photo by Payton
Chung\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Hunt
Library, iPearl Immersion Theater. \[Photo by Payton
Chung\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-library-
infrastructure-18x-1020x573.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-18x.jpg)Hunt Library,
iPearl Immersion Theater. [Photo by [Payton
Chung](https://www.flickr.com/photos/paytonc/8758630775/sizes/l)]
Some have proposed that libraries — following in the tradition of Alexandria’s
“think tank,” and compelled by a desire to “democratize entrepreneurship” —
make for ideal [co-working or incubator
spaces](http://www.citylab.com/work/2013/02/why-libraries-should-be-next-
great-startup-incubators/4733/), where patrons with diverse skill sets can
organize themselves into start-ups-for-the-people. 27 Others recommend that
librarians entrepreneurialize _themselves_ , rebranding themselves as
professional consultants in a complex information economy. Librarians, in this
view, are uniquely qualified digital literacy tutors; experts in “copyright
compliance, licensing, privacy, information use, and ethics”; gurus of
“aligning … programs with collections, space, and resources”; skilled creators
of “custom ontologies, vocabularies, taxonomies” and structured data; adept
practitioners of data mining. 28 Others recommend that libraries get into the
content production business. In the face of increasing pressure to rent and
license proprietary digital content with stringent use policies, why don’t
libraries do more to promote the creation of independent media or develop
their own free, open-source technologies? Not many libraries have the time and
resources to undertake such endeavors, but [NYPL
Labs](http://www.nypl.org/collections/labs) and Harvard’s [Library Test
Kitchen](http://www.librarytestkitchen.org/), have demonstrated what’s
possible when even back-of-house library spaces become sites of technological
praxis. Unfortunately, those innovative projects are typically hidden behind
the interface (as with so much library labor). Why not bring those operations
to the front of the building, as part of the public program?
Of course, with all these new activities come new spatial requirements.
Library buildings must incorporate a wide variety of furniture arrangements,
lighting designs, acoustical conditions, etc., to accommodate multiple sensory
registers, modes of working, postures and more. Librarians and designers are
now acknowledging — and designing _for_ , rather than designing _out_ —
activities that make noise and can occasionally be a bit messy. I did a study
several years ago on the evolution of library sounds and found widespread
recognition that knowledge-making doesn’t readily happen when “shhh!” is the
prevailing rule. 29
These new physical infrastructures create space for an epistemology embracing
the integration of knowledge consumption and production, of thinking and
making. Yet sometimes I have to wonder, given all the hoopla over “making”:
_are_ tools of computational fabrication really the holy grail of the
knowledge economy? What _knowledge_ is produced when I churn out, say, a
keychain on a MakerBot? I worry that the boosterism surrounding such projects
— and the much-deserved acclaim they’ve received for “rebranding” the library
— glosses over the neoliberal values that these technologies sometimes embody.
Neoliberalism channels the pursuit of individual freedom through property
rights and free markets 30 — and what better way to express yourself than by
3D-printing a bust of your own head at the library, or using the library’s CNC
router to launch your customizable cutting board business on Etsy? While
librarians have long been advocates of free and democratic access to
information, I trust — I hope — that they’re helping their patrons to
cultivate a [critical perspective](https://placesjournal.org/article
/tedification-versus-edification/) regarding [the politics of “technological
innovation”](http://en.wikipedia.org/wiki/The_Californian_Ideology) — and the
potential instrumentalism of makerhood. Sure, Dewey was part of this
instrumentalist tradition, too. But our contemporary pursuit of “innovation”
promotes the idea that “making new stuff” = “producing knowledge,” which can
be a dangerous falsehood.
Library staff might want to take up the critique of “innovation,” too. Each
new Google product release, new mobile technology development, new e-reader
launch brings new opportunities for the library to innovate in response. And
while “keeping current” is a crucial goal, it’s important to place that
pursuit in a larger cultural, political-economic and institutional context.
Striving to stay technologically relevant can backfire when it means merely
responding to the profit-driven innovations of commercial media; we see these
mistakes — innovation for innovation’s sake — in the [ed-
tech](http://en.wikipedia.org/wiki/Educational_technology) arena quite often.
[![George Peabody Library, The John Hopkins University. \[Photo by Thomas
Guignard\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![George
Peabody Library, The John Hopkins University. \[Photo by Thomas
Guignard\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-19x-1020x680.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-19x.jpg)George Peabody
Library, The John Hopkins University. [Photo by [Thomas
Guignard](https://www.flickr.com/photos/timtom/5304555668/)]
## Reading across the Infrastructural Ecology
Libraries need to stay focused on their long-term cultural goals — which
should hold true regardless of what Google decides to do tomorrow — and on
their place within the larger infrastructural ecology. They also need to
consider how their various infrastructural identities map onto each other, or
don’t. Can an institution whose technical and physical infrastructure is
governed by the pursuit of innovation also fulfill its obligations as a social
infrastructure serving the disenfranchised? What ethics are embodied in the
single-minded pursuit of “the latest” technologies, or the equation of
learning with entrepreneurialism?
As Zadie Smith [argued
beautifully](http://www.nybooks.com/blogs/nyrblog/2012/jun/02/north-west-
london-blues/) in the _New York Review of Books_ , we risk losing the
library’s role as a “different kind of social reality (of the three
dimensional kind), which by its very existence teaches a system of values
beyond the fiscal.” 31 Barbara Fister, a librarian at Gustavus Adolphus
College, offered an [equally eloquent
plea](http://www.insidehighered.com/blogs/library-babel-fish/some-assumptions-
about-libraries#sthash.jwJlhrsD.dpbs) for the library as a space of exception:
> Libraries are not, or at least should not be, engines of productivity. If
anything, they should slow people down and seduce them with the unexpected,
the irrelevant, the odd and the unexplainable. Productivity is a destructive
way to justify the individual’s value in a system that is naturally communal,
not an individualistic or entrepreneurial zero-sum game to be won by the most
industrious. 32
Libraries, she argued, “will always be at a disadvantage” to Google and Amazon
because they value privacy; they refuse to exploit users’ private data to
improve the search experience. Yet libraries’ failure to compete in
_efficiency_ is what affords them the opportunity to offer a “different kind
of social reality.” I’d venture that there _is_ room for entrepreneurial
learning in the library, but there also has to be room for that alternate
reality where knowledge needn’t have monetary value, where learning isn’t
driven by a profit motive. We can accommodate both spaces for entrepreneurship
_and_ spaces of exception, provided the institution has a strong _epistemic
framing_ that encompasses both. This means that the library needs to know how
to read _itself_ as a social-technical-intellectual infrastructure.
It’s particularly important to cultivate these critical capacities — the
ability to “read” our libraries’ multiple infrastructures and the politics and
ethics they embody — when the concrete infrastructures look like San Antonio’s
[BiblioTech](http://bexarbibliotech.org/), a “bookless” library featuring
10,000 e-books, downloadable via the 3M Cloud App; 600 circulating “stripped
down” 3M e-readers; 200 “enhanced” tablets for kids; and, for use on-site, 48
computers, plus laptops and iPads. The library, which opened last fall, also
offers computer classes and meeting space, but it’s all locked within a
proprietary platformed world.
[![Bexar County BiblioTech, San Antonio, Texas. \[Photo by Bexar
BiblioTech\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Bexar
County BiblioTech, San Antonio, Texas. \[Photo by Bexar
BiblioTech\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-21x-1020x573.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-21x.jpg)Bexar County
BiblioTech, San Antonio, Texas. [Photo by Bexar BiblioTech]
[![Screenshot of the library’s fully digital collection. \[Photo by Bexar
BiblioTech\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Screenshot
of the library’s fully digital collection. \[Photo by Bexar
BiblioTech\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-20x.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-20x.jpg)Screenshot of
the library’s fully digital collection. [Photo by Bexar BiblioTech]
In libraries like BiblioTech — and the [Digital Public Library of
America](http://dp.la/) — the collection itself is off-site. Do _patrons_
wonder where, exactly, all those books and periodicals and cloud-based
materials _live_? What’s under, or floating above, the “platform”? Do they
think about the algorithms that lead them to particular library materials, and
the conduits and protocols through which they access them? Do they consider
what it means to supplant bookstacks with server stacks — whose metal racks we
can’t kick, lights we can’t adjust, knobs we can’t fiddle with? Do they think
about the librarians negotiating access licenses and adding metadata to
“digital assets,” or the engineers maintaining the servers? With the
increasing recession of these technical infrastructures — and the human labor
that supports them — further off-site, [behind the
interface](https://placesjournal.org/article/interfacing-urban-intelligence/),
deeper inside the black box, how can we understand the ways in which those
structures structure our intellect and sociality?
We need to develop — both among library patrons and librarians themselves —
new critical capacities to understand the _distributed_ physical, technical
and social architectures that scaffold our institutions of knowledge and
program our values. And we must consider where those infrastructures intersect
— where they should be, and perhaps aren’t, mutually reinforcing one another.
When do our social obligations compromise our intellectual aspirations, or
vice versa? And when do those social or intellectual aspirations for the
library exceed — or fail to fully exploit — the capacities of our
architectural and technological infrastructures? Ultimately, we need to ensure
that we have a strong epistemological framework — a narrative that explains
how the library promotes learning and stewards knowledge — so that everything
hangs together, so there’s some institutional coherence. We need to sync the
library’s intersecting infrastructures so that they work together to support
our shared intellectual and ethical goals.
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###### Author's Note
I’d like to thank the students in my “Archives, Libraries and Databases”
seminar and my “Digital Archives” studio at The New School, who’ve given me
much food for thought over the years. Thanks, too, to my colleagues at the
[Architectural League of New York](http://archleague.org/) and the [Center for
an Urban Future](http://nycfuture.org/). I owe a debt of gratitude also to
Gabrielle Dean, her students, and her colleagues at Johns Hopkins, who gave me
an opportunity to share a preliminary draft of this work. They, along with my
colleagues Julie Foulkes and Aleksandra Wagner, offered feedback for which I’m
very grateful.
###### Notes
1. See Matthew Battles, _Library: An Unquiet History_ (New York: W.W. Norton, 2003); Lionel Casson, _Libraries in the Ancient World_ (New Haven: Yale University Press, 2001); Fred Lerner, _The Story of Libraries_ (New York: Continuum, 1999).
2. Casson explains that when Alexandria was a brand new city in the third century B.C., its founders enticed intellectuals to the city — in an attempt to establish it as a cultural center — with the famous Museum, “a figurative temple for the muses, a place for cultivating the arts they symbolized. It was an ancient version of a think-tank: the members, consisting of noted writers, poets, scientists, and scholars, were appointed by the Ptolemies for life and enjoyed a handsome salary, tax exemption … free lodging, and food. … It was for them that the Ptolemies founded the library of Alexandria” [33-34].
3. Donald Oehlerts, _Books and Blueprints: Building America’s Public Libraries_ (New York: Greenwood Press, 1991): 62.
4. David Weinberger, “[Library as Platform](http://lj.libraryjournal.com/2012/09/future-of-libraries/by-david-weinberger/),” _Library Journal_ (September 4, 2012).
5. For more on “infrastructural ecologies,” see Reyner Banham, _Los Angeles: The Architecture of Four Ecologies_ (Berkeley, University of California Press, 2009 [1971]); Alan Latham, Derek McCormack, Kim McNamara and Donald McNeil, _Key Concepts in Urban Geography_ (Thousand Oaks, CA: Sage, 2009): 32; Ming Xu and Josh P. Newell, “[Infrastructure Ecology: A Conceptual Mode for Understanding Urban Sustainability](http://css.snre.umich.edu/publication/infrastructure-ecology-conceptual-model-understanding-urban-sustainability),” Sixth International Conference of the International Society for Industrial Ecology (ISIE) Proceedings, Berkeley, CA, June 7-10, 2011; Anu Ramaswami, Christopher Weible, Deborah Main, Tanya Heikkila, Saba Siddiki, Andrew Duvail, Andrew Pattison and Meghan Bernard, “A Social-Ecological-Infrastructural Systems Framework for Interdisciplinary Study of Sustainable City Systems,” _Journal of Industrial Ecology_ 16:6 (December 2012): 801-13. Most references to infrastructural ecologies — and there are few — pertain to systems at the urban scale, but I believe a library is a sufficiently complicated institution, residing at nexus of myriad networks, that it constitutes an infrastructural ecology in its own right.
6. Center for an Urban Future, [“Opportunity Institutions” Conference](http://nycfuture.org/events/event/opportunity-institutions) (March 11, 2013). See also Jesse Hicks and Julie Dressner’s video “[Libraries Now: A Day in the Life of NYC’s Branches](http://nymag.com/daily/intelligencer/2014/05/libraries-now-new-york-video.html)” (May 16, 2014).
7. Center for an Urban Future, _[Branches of Opportunity](http://nycfuture.org/research/publications/branches-of-opportunity)_ (January 2013): 3.
8. Quoted in Katie Gilbert, “[What Is a Library?](http://narrative.ly/long-live-the-book/what-is-a-library/)” _Narratively_ (January 2, 2014).
9. Real estate sales are among the most controversial elements in the New York Public Library’s much-disputed Central Library Plan, which is premised on the sale of the library’s Mid-Manhattan branch and its Science, Industry and Business Library. See Scott Sherman, “[The Hidden History of New York City’s Central Library Plan](http://www.thenation.com/article/175966/hidden-history-new-york-citys-central-library-plan),” _The Nation_ (August 28, 2013).
10. Toyo Ito, “The Building After,” _Artforum_ (September 2013).
11. Eric Klinenberg, “[Toward a Stronger Social Infrastructure: A Conversation with Eric Klinenberg](http://urbanomnibus.net/2013/10/toward-a-stronger-social-infrastructure-a-conversation-with-eric-klinenberg/),” _Urban Omnibus_ (October 16, 2013).
12. I’m a member of the organizing team for this project, and I hope to write more about its outcomes in a future article for this journal.
13. Michael Kimmelman, “[Next Time, Libraries Could Be Our Shelters From the Storm](http://www.nytimes.com/2013/10/03/arts/design/next-time-libraries-could-be-our-shelters-from-the-storm.html),” _New York Times_ (October 2, 2013).
14. Ruth Faklis, in Joseph Janes, Ed., _Library 2020: Today’s Leading Visionaries Describe Tomorrow’s Library_ (Lanham: Scarecrow Press, 2013): 96-7.
15. The Seattle Central Library was a focus of [my first book](http://www.upress.umn.edu/book-division/books/the-new-downtown-library), on public library design. See _The New Downtown Library: Designing With Communities_ (Minneapolis: University of Minnesota Press, 2007).
16. Personal communication with Marcellus Turner, March 21, 2014.
17. Marcellus Turner in _Library 2020_ : 92.
18. Ken Worpole addresses library partnerships, and their implications for design in his _Contemporary Library Architecture: A Planning and Design Guide_ (New York: Routledge, 2013). The book offers a comprehensive look the public roles that libraries serve, and how they inform library planning and design.
19. Kristin Fontichiaro in _Library 2020_ : 8.
20. See Bill Ptacek in _Library 2020_ : 119.
21. The quotations are from my earlier article for Places, “[Marginalia: Little Libraries in the Urban Margins](http://places.designobserver.com/feature/little-libraries-and-tactical-urbanism/33968/).” Within mass-digitization projects like Google Books, as Elisabeth Jones explains, “works that are still in copyright but out of print and works of indeterminate copyright status and/or ownership” will fall between the cracks (in _Library 2020_ : 17).
22. I dedicate a chapter in _The New Downtown Library_ to what makes a library “contextual” — and I address just how slippery that term can be.
23. This sentence was amended after publication to note the multiple motives of implementing the bookBot storage and retrieval system; its compact storage allowed the library to reintegrate some collections that were formerly stored off-site. The library has also developed a Virtual Browse catalog system, which aims to promote virtual discovery that isn’t possible in the physical stacks.
24. According to a late 2013 web-based survey of libraries, 41 percent of respondents provide maker-spaces or maker activities in their libraries, and 36 percent plan to create such spaces in the near future. Most maker-spaces, 51 percent, are in public libraries; 36 percent are in academic libraries; and 9 percent are in school libraries. And among the most popular technologies or technological processes supported in those spaces are computer workstations (67 percent), 3D printers (46 percent), photo editing (45 percent), video editing (43 percent), computer programming/software (39 percent). 33 oercent accommodated digital music recording; 31 percent accommodated 3D modeling, and 30 percent featured work with Arduino and Raspberry Pi circuit boards (Gary Price, “[Results From ‘Makerspaces in Libraries’ Study Released](http://www.infodocket.com/2013/12/16/results-of-makerspaces-in-libraries-study-released/),” _Library Journal_ (December 16, 2013). See also James Mitchell, “[Beyond the Maker Space](http://lj.libraryjournal.com/2014/05/opinion/backtalk/beyond-the-maker-space-backtalk/),” _Library Journal_ (May 27, 2014).
25. Anne Balsamo, “[Videos and Frameworks for ‘Tinkering’ in a Digital Age](http://spotlight.macfound.org/blog/entry/anne-balsamo-tinkering-videos/),” Spotlight on Digital Media and Learning (January 30, 2009).
26. This sentence was amended after publication to note that the Apple Technology Showcase was named after former NCSU faculty member Dr. J. Lawrence Apple and his wife, Ella Apple; in an email to the author, library director Carolyn Argentati wrote that the corporate pun was intentional.
27. Emily Badger, “[Why Libraries Should Be the Next Great Start-Up Incubators](http://www.citylab.com/work/2013/02/why-libraries-should-be-next-great-startup-incubators/4733/),” _Atlantic Cities_ (February 19, 2003).
28. Stephen Abram in _Library 2020_ : 46; Courtney Greene in _Library 2020_ : 51.
29. See my “[Resonant Texts: Sounds of the Contemporary American Public Library](http://www.wordsinspace.net/publications/Mattern_Senses%20and%20Society.pdf),” _The Senses & Society_ 2:3 (Fall 2007): 277-302.
30. See David Harvey, _A Brief History of Neoliberalism_ (New York: Oxford University Press, 2005).
31. Zadie Smith, “[The North West London Blues](http://www.nybooks.com/blogs/nyrblog/2012/jun/02/north-west-london-blues/),” _New York Review of Books_ Blog (June 2, 2012).
32. Barbara Fister, “Some Assumptions About Libraries,” Inside Higher Ed (January 2, 2014).
###### __Cite
Shannon Mattern, "Library as Infrastructure," _Places Journal_ , June 2014.
Accessed 09 Jun 2019.
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