Reading room, social service center, innovation lab. How far can we stretch
the public library?
Shannon Mattern
June 2014
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[](https://placesjournal.org/wp-content/uploads/2014/06
/mattern-library-infrastructure-1x.jpg)Left: Rijksmuseum Library, Amsterdam.
[Photo by[Ton Nolles](https://www.flickr.com/photos/tonnolles/9428619486/)]
Right: Google data center in Council Bluffs, Iowa. [Photo by Google/Connie
Zhou]
Melvil Dewey was a one-man Silicon Valley born a century before Steve Jobs. He
was the quintessential Industrial Age entrepreneur, but unlike the Carnegies
and Rockefellers, with their industries of heavy materiality and heavy labor,
Dewey sold ideas. His ambition revealed itself early: in 1876, shortly after
graduating from Amherst College, he copyrighted his library classification
scheme. That same year, he helped found the American Library Association,
served as founding editor of _Library_ _Journal_ , and launched the American
Metric Bureau, which campaigned for adoption of the metric system. He was 24
years old. He had already established the Library Bureau, a company that sold
(and helped standardize) library supplies, furniture, media display and
storage devices, and equipment for managing the circulation of collection
materials. Its catalog (which would later include another Dewey invention,
[the hanging vertical
file](http://books.google.com/books?id=_YuWb0uptwAC&pg=PA112&dq=vertical+file+%22library+bureau%22+date:1900-1900&lr=&as_brr=0#v=onepage&q=vertical%20file%20%22library%20bureau%22%20date%3A1900-1900&f=false))
represented the library as a “machine” of uplift and enlightenment that
enabled proto-Taylorist approaches to public education and the provision of
social services. As chief librarian at Columbia College, Dewey established the
first library school — called, notably, the School of Library _Economy_ —
whose first class was 85% female; then he brought the school to Albany, where
he directed the New York State Library. In his spare time, he founded the Lake
Placid Club and helped win the bid for the 1932 Winter Olympics.
Dewey was thus simultaneously in the furniture business, the office-supply
business, the consulting business, the publishing business, the education
business, the human resources business, and what we might today call the
“knowledge solutions” business. Not only did he recognize the potential for
monetizing and cross-promoting his work across these fields; he also saw that
each field would be the better for it. His career (which was not without its
[significant
controversies](http://query.nytimes.com/gst/abstract.html?res=9A06E0D7163DE733A25755C1A9649C946497D6CF))
embodied a belief that classification systems and labeling standards and
furniture designs and people work best when they work towards the same end —
in other words, that intellectual and material systems and labor practices are
mutually constructed and mutually reinforcing.
Today’s libraries, Apple-era versions of the Dewey/Carnegie institution,
continue to materialize, at multiple scales, their underlying bureaucratic and
epistemic structures — from the design of their web interfaces to the
architecture of their buildings to the networking of their technical
infrastructures. This has been true of knowledge institutions throughout
history, and it will be true of our future institutions, too. I propose that
thinking about the library as a network of integrated, mutually reinforcing,
evolving _infrastructures_ — in particular, architectural, technological,
social, epistemological and ethical infrastructures — can help us better
identify what roles we want our libraries to serve, and what we can reasonably
expect of them. What ideas, values and social responsibilities can we scaffold
within the library’s material systems — its walls and wires, shelves and
servers?
[](https://placesjournal.org/wp-content/uploads/2014/06/mattern-library-
infrastructure-2x.jpg) Dictionary stands from the [Library Bureau’s 1890
catalog](http://books.google.com/books?id=rwdwAAAAIAAJ&dq=library+bureau+catalog+1890&source=gbs_navlinks_s).
## Library as Platform
For millennia libraries have acquired resources, organized them, preserved
them and made them accessible (or not) to patrons. But the [forms of those
resources](http://www.spl.org/prebuilt/cen_conceptbook/page16.htm) have
changed — from scrolls and codices; to LPs and LaserDiscs; to e-books,
electronic databases and open data sets. Libraries have had at least to
comprehend, if not become a key node within, evolving systems of media
production and distribution. Consider the medieval scriptoria where
manuscripts were produced; the evolution of the publishing industry and book
trade after Gutenberg; the rise of information technology and its webs of
wires, protocols and regulations. 1 At every stage, the contexts — spatial,
political, economic, cultural — in which libraries function have shifted; so
they are continuously [reinventing
themselves](http://www.spl.org/prebuilt/cen_conceptbook/page18.htm) and the
means by which they provide those vital information services.
Libraries have also assumed a host of ever-changing social and symbolic
functions. They have been expected to symbolize the eminence of a ruler or
state, to integrally link “knowledge” and “power” — and, more recently, to
serve as “community centers,” “public squares” or “think tanks.” Even those
seemingly modern metaphors have deep histories. The ancient Library of
Alexandria was a prototypical think tank, 2 and the early Carnegie buildings
of the 1880s were community centers with swimming pools and public baths,
bowling alleys, billiard rooms, even rifle ranges, as well as book stacks. 3
As the Carnegie funding program expanded internationally — to more than 2,500
libraries worldwide — secretary James Bertram standardized the design in his
1911 pamphlet “Notes on the Erection of Library Buildings,” which offered
grantees a choice of six models, believed to be the work of architect Edward
Tilton. Notably, they all included a lecture room.
In short, the library has always been a place where informational and social
infrastructures intersect within a physical infrastructure that (ideally)
supports that program.
Now we are seeing the rise of a new metaphor: the library as “platform” — a
buzzy word that refers to a base upon which developers create new
applications, technologies and processes. In an [influential 2012 article in
_Library Journal_](http://lj.libraryjournal.com/2012/09/future-of-libraries
/by-david-weinberger/), David Weinberger proposed that we think of libraries
as “open platforms” — not only for the creation of software, but also for the
development of knowledge and community. 4 Weinberger argued that libraries
should open up their entire collections, all their metadata, and any
technologies they’ve created, and allow anyone to build new products and
services on top of that foundation. The platform model, he wrote, “focuses our
attention away from the provisioning of resources to the foment” — the “messy,
rich networks of people and ideas” — that “those resources engender.” Thus the
ancient Library of Alexandria, part of a larger museum with botanical gardens,
laboratories, living quarters and dining halls, was a _platform_ not only for
the translation and copying of myriad texts and the compilation of a
magnificent collection, but also for the launch of works by Euclid,
Archimedes, Eratosthenes and their peers.
[![Domnique Perrault, La bibliothèque nationale de France, literally elevated
on a platform. \[Photo by Jean-Pierre
Dalbera\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Domnique
Perrault, La bibliothèque nationale de France, literally elevated on a
platform. \[Photo by Jean-Pierre Dalbera\]](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-3x-
1020x679.jpg)](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-3x.jpg) Domnique Perrault, La bibliothèque nationale de
France, literally elevated on a platform. [Photo by [Jean-Pierre
Dalbera](https://www.flickr.com/photos/dalbera/4944528385/)]
Yet the platform metaphor has limitations. For one thing, it smacks of Silicon
Valley entrepreneurial epistemology, which prioritizes “monetizable”
“knowledge solutions.” Further, its association with new media tends to
bracket out the similarly generative capacities of low-tech, and even _non_
-technical, library resources. One key misperception of those who proclaim the
library’s obsolescence is that its function as a knowledge institution can be
reduced to its technical services and information offerings. Knowledge is
never solely a product of technology and the information it delivers.
Another problem with the platform model is the image it evokes: a flat, two-
dimensional stage on which resources are laid out for users to _do stuff
with_. The platform doesn’t have any implied depth, so we’re not inclined to
look underneath or behind it, or to question its structure. Weinberger
encourages us to “think of the library not as a portal we go through on
occasion but as infrastructure that is as ubiquitous and persistent as the
streets and sidewalks of a town.” It’s like a “canopy,” he says — or like a
“cloud.” But these metaphors are more poetic than critical; they obfuscate all
the wires, pulleys, lights and scaffolding that you inevitably find underneath
and above that stage — and the casting, staging and direction that determine
what happens _on_ the stage, and that allow it to function _as_ a stage.
Libraries are infrastructures not only because they are ubiquitous and
persistent, but also, and primarily, because they are made of interconnected
networks that undergird all that foment, that create what Pierre Bourdieu
would call “[structuring
structures](http://books.google.com/books?id=WvhSEMrNWHAC&lpg=PA72&ots=puRmifuGmb&dq=bourdieu%20%22structuring%20structures%22&pg=PA72#v=onepage)”
that support Weinberger’s “messy, rich networks of people and ideas.”
It can be instructive for our libraries’ publics — and critical for our
libraries’ leaders — to assess those structuring structures. In this age of
e-books, smartphones, firewalls, proprietary media platforms and digital
rights management; of atrophying mega-bookstores and resurgent independent
bookshops and a metastasizing Amazon; of Google Books and Google Search and
Google Glass; of economic disparity and the continuing privatization of public
space and services — which is simultaneously an age of democratized media
production and vibrant DIY and activist cultures — libraries play a critical
role as mediators, at the hub of all the hubbub. Thus we need to understand
how our libraries function _as_ , and as _part of_ , infrastructural ecologies
— as sites where spatial, technological, intellectual and social
infrastructures shape and inform one another. And we must consider how those
infrastructures can embody the epistemological, political, economic and
cultural values that we _want_ to define our communities. 5
[![Hammond, Beeby and Babka, Harold Washington Library Center, Chicago Public
Library. \[Photo by Robert Dawson, from Public Library: An American
Commons\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Hammond,
Beeby and Babka, Harold Washington Library Center, Chicago Public Library.
\[Photo by Robert Dawson, from Public Library: An American
Commons\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-4x.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-4x.jpg) Hammond, Beeby
and Babka, Harold Washington Library Center, Chicago Public Library. [Photo by
Robert Dawson, from _[Public Library: An American
Commons](https://placesjournal.org/article/public-library-an-american-
commons/)_ ]
## Library as Social Infrastructure
Public libraries are often seen as “opportunity institutions,” opening doors
to, and for, the disenfranchised. 6 People turn to libraries to access the
internet, take a GED class, get help with a resumé or job search, and seek
referrals to other community resources. A [recent
report](http://nycfuture.org/research/publications/branches-of-opportunity) by
the Center for an Urban Future highlighted the benefits to immigrants,
seniors, individuals searching for work, public school students and aspiring
entrepreneurs: “No other institution, public or private, does a better job of
reaching people who have been left behind in today’s economy, have failed to
reach their potential in the city’s public school system or who simply need
help navigating an increasingly complex world.” 7
The new Department of Outreach Services at the Brooklyn Public Library, for
instance, partners with other organizations to bring library resources to
seniors, school children and prison populations. The Queens Public Library
employs case managers who help patrons identify public benefits for which
they’re eligible. “These are all things that someone could dub as social
services,” said Queens Library president Thomas Galante, “but they’re not. … A
public library today has information to improve people’s lives. We are an
enabler; we are a connector.” 8
Partly because of their skill in reaching populations that others miss,
libraries have recently reported record circulation and visitation, despite
severe budget cuts, decreased hours and the [threatened closure or
sale](http://www.nydailynews.com/new-york/civic-group-city-bail-cash-strapped-
brooklyn-public-library-system-mired-300-million-repair-article-1.1748855) of
“underperforming” branches. 9 Meanwhile the Pew Research Center has released a
[series of studies](http://libraries.pewinternet.org/) about the materials and
services Americans want their libraries to provide. [Among the
findings](http://libraries.pewinternet.org/2013/12/11/libraries-in-
communities/): 90 percent of respondents say the closure of their local public
library would have an impact on their community, and 63 percent describe that
impact as “major.”
[![Toyo Ito, Sendai Mediatheque. \[Photo by Forgemind
Archimedia\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Toyo
Ito, Sendai Mediatheque. \[Photo by Forgemind
Archimedia\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-5x-1020x757.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-5x.jpg)Toyo Ito, Sendai
Mediatheque. [Photo by [Forgemind
Archimedia](https://www.flickr.com/photos/eager/11996856324/)]
Libraries also bring communities together in times of calamity or disaster.
Toyo Ito, architect of the acclaimed [Sendai
Mediatheque](http://en.wikipedia.org/wiki/Sendai_Mediatheque), recalled that
after the 2011 earthquake in Japan, local officials reopened the library
quickly even though it had sustained minor damage, “because it functions as a
kind of cultural refuge in the city.” He continued, “Most people who use the
building are not going there just to read a book or watch a film; many of them
probably do not have any definite purpose at all. They go just to be part of
the community in the building.” 10
We need to attend more closely to such “social infrastructures,” the
“facilities and conditions that allow connection between people,” says
sociologist Eric Klinenberg. In [a recent
interview](http://urbanomnibus.net/2013/10/toward-a-stronger-social-
infrastructure-a-conversation-with-eric-klinenberg/), he argued that urban
resilience can be measured not only by the condition of transit systems and
basic utilities and communication networks, but also by the condition of
parks, libraries and community organizations: “open, accessible, and welcoming
public places where residents can congregate and provide social support during
times of need but also every day.” 11 In his book _Heat Wave_ , Klinenberg
noted that a vital public culture in Chicago neighborhoods drew people out of
sweltering apartments during the 1995 heat wave, and into cooler public
spaces, thus saving lives.
The need for physical spaces that promote a vibrant social infrastructure
presents many design opportunities, and some libraries are devising innovative
solutions. Brooklyn and other cultural institutions have
[partnered](http://www.informationforfamilies.org/Theres_No_Place_Like_Home/Jobs_68.html)
with the [Uni](http://www.theuniproject.org/find-the-uni/), a modular,
portable library that [I wrote about earlier in this
journal](https://placesjournal.org/article/marginalia-little-libraries-in-the-
urban-margins/). And modular solutions — kits of parts — are under
consideration in a design study sponsored by the Center for an Urban Future
and the Architectural League of New York, which aims to [reimagine New York
City’s library branches](http://urbanomnibus.net/2014/06/request-for-
qualifications-re-envisioning-branch-libraries/) so that they can more
efficiently and effectively serve their communities. CUF also plans to
publish, at the end of June, an audit of, and a proposal for, New York’s three
library systems. 12 _New York Times_ architecture critic Michael Kimmelman,
reflecting on the roles played by New York libraries [during recent
hurricanes](http://www.npr.org/2013/08/12/210541233/for-disasters-pack-a
-first-aid-kit-bottled-water-and-a-library-card), goes so far as to
[suggest](http://www.nytimes.com/2013/10/03/arts/design/next-time-libraries-
could-be-our-shelters-from-the-storm.html) that the city’s branch libraries,
which have “become our de facto community centers,” “could be designed in the
future with electrical systems out of harm’s way and set up with backup
generators and solar panels, even kitchens and wireless mesh networks.” 13
[![Bobst Library, New York University, after Hurricane Sandy. \[Photos by
bettyx1138\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Bobst
Library, New York University, after Hurricane Sandy. \[Photos by
bettyx1138\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-6x-1020x551.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-6x.jpg) Bobst Library,
New York University, after Hurricane Sandy. [Photos by
[bettyx1138](https://www.flickr.com/photos/bettyx1138/8151244029/)]
But is it too much to expect our libraries to serve as soup kitchens and
recovery centers when they have so many other responsibilities? The library’s
broad mandate means that it often picks up the slack when other institutions
fall short. “It never ceases to amaze me just what libraries are looked upon
to provide,” says Ruth Faklis, director of the Prairie Trail Public Library
District in suburban Chicago:
> This includes, but is not limited to, [serving as] keepers of the homeless …
while simultaneously offering latch-key children a safe and activity-filled
haven. We have been asked to be voter-registration sites, warming stations,
notaries, technology-terrorism watchdogs, senior social-gathering centers,
election sites, substitute sitters during teacher strikes, and the latest —
postmasters. These requests of society are ever evolving. Funding is not
generally attached to these magnanimous suggestions, and when it is, it does
not cover actual costs of the additional burden, thus stretching the library’s
budget even further. I know of no other government entity that is asked to
take on additional responsibilities not necessarily aligned with its mission.
13
In a Metafilter discussion about funding cuts in California, one librarian
offered this poignant lament:
> Every day at my job I helped people just barely survive. … Forget trying to
be the “people’s university” and create a body of well informed citizens.
Instead I helped people navigate through the degrading hoops of modern online
society, fighting for scraps from the plate, and then kicking back afterwards
by pretending to have a farm on Facebook.
[ Read the whole story](http://www.metafilter.com/112698/California-
Dreamin#4183210). It’s quite a punch to the stomach. Given the effort
librarians expend in promoting basic literacies, how much more can this social
infrastructure support? Should we welcome the “design challenge” to engineer
technical and architectural infrastructures to accommodate an ever-
diversifying program — or should we consider that we might have stretched this
program to its limit, and that no physical infrastructure can effectively
scaffold such a motley collection of social services?
Again, we need to look to the infrastructural ecology — the larger network of
public services and knowledge institutions of which each library is a part.
How might towns, cities and regions assess what their various public (and
private) institutions are uniquely qualified and sufficiently resourced to do,
and then deploy those resources most effectively? Should we regard the library
as the territory of the civic _mind_ and ask other social services to attend
to the civic _body_? The assignment of social responsibility isn’t so black
and white — nor are the boundaries between mind and body, cognition and affect
— but libraries do need to collaborate with other institutions to determine
how they leverage the resources of the infrastructural ecology to serve their
publics, with each institution and organization contributing what it’s best
equipped to contribute — and each operating with a clear sense of its mission
and obligation.
Libraries have a natural affinity with cultural institutions. Just this
spring, New York Mayor Bill de Blasio [appointed Tom
Finkelpearl](http://www.nytimes.com/2014/04/07/arts/design/mayor-de-blasio-
names-tom-finkelpearl-of-the-queens-museum.html?_r=1) as the city’s new
Commissioner of Cultural Affairs. A former president of the Queens Museum,
Finkelpearl oversaw the first phase of a renovation by Grimshaw Architects,
which, in its next phase, will incorporate a Queens Public Library branch — an
effective pairing, given the commitment of both institutions to education and
local culture. Similarly, Lincoln Center houses the New York Public Library
for the Performing Arts. As commissioner, Finkelpearl could broaden support
for mixed-use development that strengthens infrastructural ecologies. The
[CUF/Architectural League project](http://urbanomnibus.net/2014/06/request-
for-qualifications-re-envisioning-branch-libraries/) is also considering how
collaborative partnerships can inform library program and design.
[![Bohlin Cywinski Jackson, Ballard Library and Neighborhood Service Center,
Seattle. \[Photo by Jules
Antonio\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Bohlin
Cywinski Jackson, Ballard Library and Neighborhood Service Center, Seattle.
\[Photo by Jules Antonio\]](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-7x-
1020x724.jpg)](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-7x.jpg)Bohlin Cywinski Jackson, Ballard Library and
Neighborhood Service Center, Seattle. [Photo by [Jules
Antonio](https://www.flickr.com/photos/julesantonio/8152446538/)]
I’ve recently returned from Seattle, where I revisited [OMA’s Central
Library](https://placesjournal.org/article/seattle-central-library-civic-
architecture-in-the-age-of-media/) on its 10th anniversary and toured several
new branch libraries. 15 Under the 1998 bond measure “Libraries for All,”
citizens voted to tax themselves to support construction of the Central
Library and four new branches, and to upgrade _every_ branch in the system.
The [vibrant, sweeping Ballard branch](http://www.archdaily.com/100821
/ballard-library-and-neighborhood-service-center-bohlin-cywinski-jackson/)
(2005), by Bohlin Cywinski Jackson, includes a separate entrance for the
Ballard Neighborhood Service Center, a “[little city
hall](http://www.seattle.gov/neighborhood-service-centers)“ where residents
can find information about public services, get pet licenses, pay utility
bills, and apply for passports and city jobs. While the librarians undoubtedly
field questions about such services, they’re also able to refer patrons next
door, where city employees are better equipped to meet their needs — thus
affording the library staff more time to answer reference questions and host
writing groups and children’s story hours.
Seattle’s City Librarian, Marcellus Turner, is big on partnerships —with
cultural institutions, like local theaters, as well as commercial
collaborators, like the Seahawks football team. 16 After taking the helm in
2011, he identified [five service priorities](http://www.spl.org/about-the-
library/mission-statement) — youth and early learning, technology and access,
community engagement, Seattle culture and history, and re-imagined spaces —
and tasked working groups with developing proposals for how the library can
better address those needs. Each group must consider marketing, funding, staff
deployment and partnership opportunities that “leverage what we have with what
[the partners] have.” For instance, “Libraries that focus on early-childhood
education might employ educators, academicians, or teachers to help us with
research into early-childhood learning and teaching.” 17
The “design challenge” is to consider what physical infrastructures would be
needed to accommodate such partnerships. 18 Many libraries have continued
along a path laid by library innovators from Ptolemy to Carnegie, renovating
their buildings to incorporate public gathering, multi-use, and even
commercial spaces. In Seattle’s Ballard branch, a large meeting room hosts
regular author readings and a vibrant writing group that typically attracts 30
or more participants. In Salt Lake City, the [library
plaza](http://www.slcpl.lib.ut.us/shops) features an artist co-op, a radio
station, a community writing center, the Library Store, and a few cafes — all
private businesses whose ethos is consistent with the library’s. The New York
Public Library has [recently announced](http://www.nypl.org/press/press-
release/april-30-2014/new-york-public-library-opens-doors-coursera-students)
that some of its branches will serve as “learning hubs” for Coursera, the
provider of “massive open online courses.” And many libraries have classrooms
and labs where they offer regular technical training courses.
[![Moshe Safdie, Salt Lake City Public Library. \[Photo by Pedro
Szekely\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Moshe
Safdie, Salt Lake City Public Library. \[Photo by Pedro
Szekely\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-8x-1020x678.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-8x.jpg)Moshe Safdie,
Salt Lake City Public Library. [Photo by [Pedro
Szekely](https://www.flickr.com/photos/pedrosz/5139398125/)]
These entrepreneurial models reflect what seems to be an increasingly
widespread sentiment: that while libraries continue to serve a vital role as
“opportunity institutions” for the disenfranchised, this cannot be their
primary self-justification. They cannot duplicate the responsibilities of our
community centers and social service agencies. “Their narrative” — or what I’d
call an “epistemic framing,” by which I mean the way the library packages its
program as a knowledge institution, and the infrastructures that support it —
“must include everyone,” says the University of Michigan’s Kristin
Fontichiaro. 19 What programs and services are consistent with an institution
dedicated to lifelong learning? Should libraries be reconceived as hubs for
civic engagement, where communities can discuss local issues, create media,
and archive community history? 20 Should they incorporate media production
studios, maker-spaces and hacker labs, repositioning themselves in an evolving
ecology of information and educational infrastructures?
These new social functions — which may require new physical infrastructures to
support them — broaden the library’s narrative to include _everyone_ , not
only the “have-nots.” This is not to say that the library should abandon the
needy and focus on an elite patron group; rather, the library should
incorporate the “enfranchised” as a key public, both so that the institution
can reinforce its mission as a social infrastructure for an inclusive public,
_and_ so that privileged, educated users can bring their knowledge and talents
_to_ the library and offer them up as social-infrastructural resources.
Many among this well-resourced population — those who have jobs and home
internet access and can navigate the government bureaucracy with relative ease
— already see themselves as part of the library’s public. They regard the
library as a space of openness, egalitarianism and freedom (in multiple senses
of the term), within a proprietary, commercial, segregated and surveilled
landscape. They understand that no matter how well-connected they are, [they
actually _don’t_ have the world at their
fingertips](https://placesjournal.org/article/marginalia-little-libraries-in-
the-urban-margins/) — that “material protected by stringent copyright and held
in proprietary databases is often inaccessible outside libraries” and that,
“as digital rights management becomes ever more complicated, we … rely even
more on our libraries to help us navigate an increasingly fractured and
litigious digital terrain.” 21 And they recognize that they cannot depend on
Google to organize the world’s information. As the librarian noted in [that
discussion](http://www.metafilter.com/112698/California-Dreamin#4183210) on
Metafilter:
> The [American Library Association] has a proven history of commitment to
intellectual freedom. The public service that we’ve been replaced with has a
spotty history of “not being evil.” When we’re gone, you middle class, you
wealthy, you tech-savvy, who will fight for that with no profit motivation?
Even if you never step foot in our doors, and all of your media comes to a
brightly lit screen, we’re still working for you.
The library’s social infrastructure thus benefits even those who don’t have an
immediate need for its space or its services.
[![David Adjaye, Francis Gregory Neighborhood Library, Washington, D.C.
\[Photo by Edmund
Sumner\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![David
Adjaye, Francis Gregory Neighborhood Library, Washington, D.C. \[Photo by
Edmund Sumner\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-9x-1020x694.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-9x.jpg)David Adjaye,
Francis Gregory Neighborhood Library, Washington, D.C. [Photo by Edmund
Sumner]
Finally, we must acknowledge the library’s role as a civic landmark — a symbol
of what a community values highly enough to place on a prominent site, to
materialize in dignified architecture that communicates its openness to
everyone, and to support with sufficient public funding despite the fact that
it’ll never make a profit. A well-designed library — a contextually-designed
library — can reflect a community’s character back to itself, clarifying who
it is, in all its multiplicity, and what it stands for. 22 David Adjaye’s
[Bellevue](http://www.archdaily.com/258098/bellevue-library-adjaye-
associates/) and [Francis Gregory](http://www.archdaily.com/258109/francis-
gregory-library-adjaye-associates/) branch libraries, in historically
underserved neighborhoods of Washington D.C., have been lauded for performing
precisely this function. [As Sarah Williams Goldhagen
writes](http://www.newrepublic.com/article/112443/revolution-your-community-
library):
> Adjaye is so attuned to the nuances of urban context that one might be hard
pressed to identify them as the work of one designer. Francis Gregory is steel
and glass, Bellevue is concrete and wood. Francis Gregory presents a single
monolithic volume, Bellevue an irregular accretion of concrete pavilions.
Context drives the aesthetic.
His designs “make of this humble municipal building an arena for social
interaction, …a distinctive civic icon that helps build a sense of common
identity.” This kind of social infrastructure serves a vital need for an
entire community.
[![Stacks at the Stephen A. Schwarzman Building, New York Public Library.
\[Published in a 1911 issue of Scientific
American\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Stacks
at the Stephen A. Schwarzman Building, New York Public Library. \[Published in
a 1911 issue of Scientific American\]](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-
10x.jpg)](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-10x.jpg)Stacks at the Stephen A. Schwarzman Building,
New York Public Library. [Published in a 1911 issue of _Scientific American_ ]
## Library as Technological-Intellectual Infrastructure
Of course, we must not forget the library collection itself. The old-fashioned
bookstack was [at the center of the recent
debate](http://online.wsj.com/news/articles/SB10001424127887323751104578151653883688578)
over the proposed renovation of the New York Public Library’s Schwartzman
Building on 42nd Street, which was
[cancelled](http://www.nytimes.com/2014/05/08/arts/design/public-library-
abandons-plan-to-revamp-42nd-street-building.html) last month after more than
a year of lawsuits and protests. This storage infrastructure, and the delivery
system it accommodates, have tremendous significance even in a digital age.
For scholars, the stacks represent near-instant access to any materials within
the extensive collection. Architectural historians defended the historical
significance of the stacks, and engineers argued that they are critical to the
structural integrity of the building.
The way a library’s collection is stored and made accessible shapes the
intellectual infrastructure of the institution. The Seattle Public Library
uses [translucent acrylic
bookcases](http://blog.spacesaver.com/StoragesolvedwithSpacesaver/bid/33285
/You-re-not-going-crazy-Library-book-stacks-ARE-cool) made by Spacesaver — and
even here this seemingly mundane, utilitarian consideration cultivates a
character, an ambience, that reflects the library’s identity and its
intellectual values. It might sound corny, but the luminescent glow permeating
the stacks acts as a beacon, a welcoming gesture. There are still many
contemporary libraries that privilege — perhaps even fetishize — the book and
the bookstack: take MVRDV’s [Book
Mountain](http://www.mvrdv.nl/projects/spijkenisse/) (2012), for a town in the
Netherlands; or TAX arquitectura’s [Biblioteca Jose
Vasconcelos](http://www.designboom.com/architecture/biblioteca-vasconcelos-by-
tax-arquitectura-alberto-kalach/) (2006) in Mexico City.
Stacks occupy a different, though also fetishized, space in Helmut Jahn’s
[Mansueto Library](http://www.archdaily.com/143532/joe-and-rika-mansueto-
library-murphy-jahn/) (2011) at the University of Chicago, which mixes diverse
infrastructures to accommodate media of varying materialities: a grand reading
room, a conservation department, a digitization department, and [a
subterranean warehouse of books retrieved by
robot](https://www.youtube.com/watch?v=ESCxYchCaWI&feature=youtu.be). (It’s
worth noting that Boston and other libraries contained [book
railways](http://libraryhistorybuff.blogspot.com/2010/12/book-retrieval-
systems.html) and conveyer belt retrieval systems — proto-robots — a century
ago.) Snøhetta’s [James B. Hunt Jr.
Library](http://www.ncsu.edu/huntlibrary/watch/) (2013) at North Carolina
State University also incorporates a robotic storage and retrieval system, so
that the library can store more books on site, as well as meet its goal of
providing seating for 20 percent of the student population. 23 Here the
patrons come before the collection.
[![Rem Koolhaas/OMA, Seattle Central Library, Spacesaver bookshelves. \[Photo
by
brewbooks\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Rem
Koolhaas/OMA, Seattle Central Library, Spacesaver bookshelves. \[Photo by
brewbooks\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-11x.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-11x.jpg)Rem
Koolhaas/OMA, Seattle Central Library, Spacesaver bookshelves. [Photo by
[brewbooks](https://www.flickr.com/photos/brewbooks/4472712525/)]
[![MVRDV, Book Mountain, Spijkenisse, The Netherlands. \[Photo via
MVRDV\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![MVRDV,
Book Mountain, Spijkenisse, The Netherlands. \[Photo via
MVRDV\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-library-
infrastructure-12x.jpg)](https://placesjournal.org/wp-content/uploads/2014/06
/mattern-library-infrastructure-12x.jpg)MVRDV, Book Mountain, Spijkenisse, The
Netherlands. [Photo via MVRDV]
[![TAX, Biblioteca Vasconcelos, Mexico City. \[Photo by
Clinker\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![TAX,
Biblioteca Vasconcelos, Mexico City. \[Photo by
Clinker\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-13x.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-13x.jpg)TAX, Biblioteca
Vasconcelos, Mexico City. [Photo by
[Clinker](https://www.flickr.com/photos/photos_clinker/295038829/)]
[![Helmut Jahn, Mansueto Library, University of Chicago, reading room above
underground stacks. \[Photo by Eric Allix
Rogers\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Helmut
Jahn, Mansueto Library, University of Chicago, reading room above underground
stacks. \[Photo by Eric Allix Rogers\]](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-
14x.jpg)](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-14x.jpg)Helmut Jahn, Mansueto Library, University of
Chicago, reading room above underground stacks. [Photo by [Eric Allix
Rogers](https://www.flickr.com/photos/reallyboring/5766873063/)]
[![Mansueto Library stacks. \[Photo by Corey
Seeman\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Mansueto
Library stacks. \[Photo by Corey Seeman\]](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-
15x.jpg)](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-15x.jpg)Mansueto Library stacks. [Photo by [Corey
Seeman](https://www.flickr.com/photos/cseeman/14148827344/)]
Back in the early aughts, when I spent a summer touring libraries, the
institutions on the leading edge were integrating media production facilities,
recognizing that media “consumption” and “creation” lie on a gradient of
knowledge production. Today there’s a lot of talk about — [and action
around](http://www.infodocket.com/2013/12/16/results-of-makerspaces-in-
libraries-study-released/) — integrating hacker labs and maker-spaces. 24 As
Anne Balsamo explains, these sites offer opportunities — embodied, often
inter-generational learning experiences that are integral to the development
of a “technological imagination” — that are rarely offered in formal learning
institutions. 25
The Hunt Library has a maker-space, a GameLab, various other production labs
and studios, an immersion theater, and, rather eyebrow-raisingly, an Apple
Technology Showcase (named after library donors whose surname is Apple, with
an intentional pun on the electronics company). 26 One might think major
funding is needed for those kinds of programs, but the trend actually began in
2011 in tiny Fayetteville, New York (pop. 4,373), thought to be [the first
public library](http://www.forbes.com/sites/tjmccue/2011/11/15/first-public-
library-to-create-a-maker-space/) to have incorporated a maker-space. The
following year, the Carnegie Libraries of Pittsburgh — which for years has
hosted film competitions, gaming tournaments, and media-making projects for
youth — [launched](http://www.libraryasincubatorproject.org/?p=6653), with
Google and Heinz Foundation support, [The
Labs](http://www.clpgh.org/teens/events/programs/thelabs/): weekly workshops
at three locations where teenagers can access equipment, software and mentors.
Around the same time, Chattanooga — a city blessed with a [super-high-speed
municipal fiber network](http://www.washingtonpost.com/blogs/the-
switch/wp/2013/09/17/how-chattanooga-beat-google-fiber-by-half-a-decade/) —
opened its lauded [4th Floor](http://chattlibrary.org/4th-floor), a
12,000-square foot “public laboratory and educational facility” that “supports
the production, connection, and sharing of knowledge by offering access to
tools and instruction.” Those tools include 3D printers, laser cutters and
vinyl cutters, and the instruction includes everything from tech classes, to
incubator projects for female tech entrepreneurs, to [business pitch
competitions](http://www.nooga.com/158480/hundreds-attend-will-this-float-
business-pitch-event/).
Last year, the Brooklyn Public Library, just a couple blocks from where I
live, opened its [Levy Info
Commons](http://www.bklynlibrary.org/locations/central/infocommons), which
includes space for laptop users and lots of desktop machines featuring
creative software suites; seven reserveable teleconference-ready meeting
rooms, including one that doubles as a recording studio; and a training lab,
which offers an array of digital media workshops led by a local arts and
design organization and also invites patrons to lead their own courses. A
typical month on their robust event calendar includes resume editing
workshops, a Creative Business Tech prototyping workshop, individual meetings
with business counselors, Teen Tech tutorials, computer classes for seniors,
workshops on podcasting and oral history and “adaptive gaming” for people with
disabilities, and even an audio-recording and editing workshop targeted to
poets, to help them disseminate their work in new formats. Also last year, the
Martin Luther King, Jr., Memorial Library in Washington, D.C., opened its
[Digital Commons](http://www.washingtonpost.com/blogs/the-switch/wp/2013/08/07
/the-digital-age-is-forcing-libraries-to-change-heres-what-that-looks-like/),
where patrons can use a print-on-demand bookmaking machine, a 3D printer, and
a co-working space known as the “Dream Lab,” or try out a variety of e-book
readers. The Chicago Public Library partnered with the Museum of Science and
Industry to open [a pop-up maker lab](http://arstechnica.com/gadgets/2013/07
/3d-printing-for-all-inside-chicago-librarys-new-pop-up-maker-lab/) featuring
open-source design software, laser cutters, a milling machine, and (of course)
3D printers — not one, but _three_.
[![Chattanooga Public Library, 4th Floor. \[Photo by Larry
Miller\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Chattanooga
Public Library, 4th Floor. \[Photo by Larry
Miller\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-17x-1020x680.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-17x.jpg) Chattanooga
Public Library, 4th Floor. [Photo by [Larry
Miller](https://www.flickr.com/photos/drmillerlg/9228431656/sizes/l)]
[![Snøhetta, James B. Hunt, Jr. Library, North Carolina State University,
MakerBot in Apple Technology Showcase. \[Photo by Mal
Booth\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Snøhetta,
James B. Hunt, Jr. Library, North Carolina State University, MakerBot in Apple
Technology Showcase. \[Photo by Mal Booth\]](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-16x-
1020x680.jpg)](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-16x.jpg)Snøhetta, James B. Hunt, Jr. Library, North
Carolina State University, MakerBot in Apple Technology Showcase. [Photo by
[Mal Booth](https://www.flickr.com/photos/malbooth/10401308096/sizes/l)]
[![Hunt Library, iPearl Immersion Theater. \[Photo by Payton
Chung\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Hunt
Library, iPearl Immersion Theater. \[Photo by Payton
Chung\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-library-
infrastructure-18x-1020x573.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-18x.jpg)Hunt Library,
iPearl Immersion Theater. [Photo by [Payton
Chung](https://www.flickr.com/photos/paytonc/8758630775/sizes/l)]
Some have proposed that libraries — following in the tradition of Alexandria’s
“think tank,” and compelled by a desire to “democratize entrepreneurship” —
make for ideal [co-working or incubator
spaces](http://www.citylab.com/work/2013/02/why-libraries-should-be-next-
great-startup-incubators/4733/), where patrons with diverse skill sets can
organize themselves into start-ups-for-the-people. 27 Others recommend that
librarians entrepreneurialize _themselves_ , rebranding themselves as
professional consultants in a complex information economy. Librarians, in this
view, are uniquely qualified digital literacy tutors; experts in “copyright
compliance, licensing, privacy, information use, and ethics”; gurus of
“aligning … programs with collections, space, and resources”; skilled creators
of “custom ontologies, vocabularies, taxonomies” and structured data; adept
practitioners of data mining. 28 Others recommend that libraries get into the
content production business. In the face of increasing pressure to rent and
license proprietary digital content with stringent use policies, why don’t
libraries do more to promote the creation of independent media or develop
their own free, open-source technologies? Not many libraries have the time and
resources to undertake such endeavors, but [NYPL
Labs](http://www.nypl.org/collections/labs) and Harvard’s [Library Test
Kitchen](http://www.librarytestkitchen.org/), have demonstrated what’s
possible when even back-of-house library spaces become sites of technological
praxis. Unfortunately, those innovative projects are typically hidden behind
the interface (as with so much library labor). Why not bring those operations
to the front of the building, as part of the public program?
Of course, with all these new activities come new spatial requirements.
Library buildings must incorporate a wide variety of furniture arrangements,
lighting designs, acoustical conditions, etc., to accommodate multiple sensory
registers, modes of working, postures and more. Librarians and designers are
now acknowledging — and designing _for_ , rather than designing _out_ —
activities that make noise and can occasionally be a bit messy. I did a study
several years ago on the evolution of library sounds and found widespread
recognition that knowledge-making doesn’t readily happen when “shhh!” is the
prevailing rule. 29
These new physical infrastructures create space for an epistemology embracing
the integration of knowledge consumption and production, of thinking and
making. Yet sometimes I have to wonder, given all the hoopla over “making”:
_are_ tools of computational fabrication really the holy grail of the
knowledge economy? What _knowledge_ is produced when I churn out, say, a
keychain on a MakerBot? I worry that the boosterism surrounding such projects
— and the much-deserved acclaim they’ve received for “rebranding” the library
— glosses over the neoliberal values that these technologies sometimes embody.
Neoliberalism channels the pursuit of individual freedom through property
rights and free markets 30 — and what better way to express yourself than by
3D-printing a bust of your own head at the library, or using the library’s CNC
router to launch your customizable cutting board business on Etsy? While
librarians have long been advocates of free and democratic access to
information, I trust — I hope — that they’re helping their patrons to
cultivate a [critical perspective](https://placesjournal.org/article
/tedification-versus-edification/) regarding [the politics of “technological
innovation”](http://en.wikipedia.org/wiki/The_Californian_Ideology) — and the
potential instrumentalism of makerhood. Sure, Dewey was part of this
instrumentalist tradition, too. But our contemporary pursuit of “innovation”
promotes the idea that “making new stuff” = “producing knowledge,” which can
be a dangerous falsehood.
Library staff might want to take up the critique of “innovation,” too. Each
new Google product release, new mobile technology development, new e-reader
launch brings new opportunities for the library to innovate in response. And
while “keeping current” is a crucial goal, it’s important to place that
pursuit in a larger cultural, political-economic and institutional context.
Striving to stay technologically relevant can backfire when it means merely
responding to the profit-driven innovations of commercial media; we see these
mistakes — innovation for innovation’s sake — in the [ed-
tech](http://en.wikipedia.org/wiki/Educational_technology) arena quite often.
[![George Peabody Library, The John Hopkins University. \[Photo by Thomas
Guignard\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![George
Peabody Library, The John Hopkins University. \[Photo by Thomas
Guignard\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-19x-1020x680.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-19x.jpg)George Peabody
Library, The John Hopkins University. [Photo by [Thomas
Guignard](https://www.flickr.com/photos/timtom/5304555668/)]
## Reading across the Infrastructural Ecology
Libraries need to stay focused on their long-term cultural goals — which
should hold true regardless of what Google decides to do tomorrow — and on
their place within the larger infrastructural ecology. They also need to
consider how their various infrastructural identities map onto each other, or
don’t. Can an institution whose technical and physical infrastructure is
governed by the pursuit of innovation also fulfill its obligations as a social
infrastructure serving the disenfranchised? What ethics are embodied in the
single-minded pursuit of “the latest” technologies, or the equation of
learning with entrepreneurialism?
As Zadie Smith [argued
beautifully](http://www.nybooks.com/blogs/nyrblog/2012/jun/02/north-west-
london-blues/) in the _New York Review of Books_ , we risk losing the
library’s role as a “different kind of social reality (of the three
dimensional kind), which by its very existence teaches a system of values
beyond the fiscal.” 31 Barbara Fister, a librarian at Gustavus Adolphus
College, offered an [equally eloquent
plea](http://www.insidehighered.com/blogs/library-babel-fish/some-assumptions-
about-libraries#sthash.jwJlhrsD.dpbs) for the library as a space of exception:
> Libraries are not, or at least should not be, engines of productivity. If
anything, they should slow people down and seduce them with the unexpected,
the irrelevant, the odd and the unexplainable. Productivity is a destructive
way to justify the individual’s value in a system that is naturally communal,
not an individualistic or entrepreneurial zero-sum game to be won by the most
industrious. 32
Libraries, she argued, “will always be at a disadvantage” to Google and Amazon
because they value privacy; they refuse to exploit users’ private data to
improve the search experience. Yet libraries’ failure to compete in
_efficiency_ is what affords them the opportunity to offer a “different kind
of social reality.” I’d venture that there _is_ room for entrepreneurial
learning in the library, but there also has to be room for that alternate
reality where knowledge needn’t have monetary value, where learning isn’t
driven by a profit motive. We can accommodate both spaces for entrepreneurship
_and_ spaces of exception, provided the institution has a strong _epistemic
framing_ that encompasses both. This means that the library needs to know how
to read _itself_ as a social-technical-intellectual infrastructure.
It’s particularly important to cultivate these critical capacities — the
ability to “read” our libraries’ multiple infrastructures and the politics and
ethics they embody — when the concrete infrastructures look like San Antonio’s
[BiblioTech](http://bexarbibliotech.org/), a “bookless” library featuring
10,000 e-books, downloadable via the 3M Cloud App; 600 circulating “stripped
down” 3M e-readers; 200 “enhanced” tablets for kids; and, for use on-site, 48
computers, plus laptops and iPads. The library, which opened last fall, also
offers computer classes and meeting space, but it’s all locked within a
proprietary platformed world.
[![Bexar County BiblioTech, San Antonio, Texas. \[Photo by Bexar
BiblioTech\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Bexar
County BiblioTech, San Antonio, Texas. \[Photo by Bexar
BiblioTech\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-21x-1020x573.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-21x.jpg)Bexar County
BiblioTech, San Antonio, Texas. [Photo by Bexar BiblioTech]
[![Screenshot of the library’s fully digital collection. \[Photo by Bexar
BiblioTech\]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![Screenshot
of the library’s fully digital collection. \[Photo by Bexar
BiblioTech\]](https://placesjournal.org/wp-content/uploads/2014/06/mattern-
library-infrastructure-20x.jpg)](https://placesjournal.org/wp-
content/uploads/2014/06/mattern-library-infrastructure-20x.jpg)Screenshot of
the library’s fully digital collection. [Photo by Bexar BiblioTech]
In libraries like BiblioTech — and the [Digital Public Library of
America](http://dp.la/) — the collection itself is off-site. Do _patrons_
wonder where, exactly, all those books and periodicals and cloud-based
materials _live_? What’s under, or floating above, the “platform”? Do they
think about the algorithms that lead them to particular library materials, and
the conduits and protocols through which they access them? Do they consider
what it means to supplant bookstacks with server stacks — whose metal racks we
can’t kick, lights we can’t adjust, knobs we can’t fiddle with? Do they think
about the librarians negotiating access licenses and adding metadata to
“digital assets,” or the engineers maintaining the servers? With the
increasing recession of these technical infrastructures — and the human labor
that supports them — further off-site, [behind the
interface](https://placesjournal.org/article/interfacing-urban-intelligence/),
deeper inside the black box, how can we understand the ways in which those
structures structure our intellect and sociality?
We need to develop — both among library patrons and librarians themselves —
new critical capacities to understand the _distributed_ physical, technical
and social architectures that scaffold our institutions of knowledge and
program our values. And we must consider where those infrastructures intersect
— where they should be, and perhaps aren’t, mutually reinforcing one another.
When do our social obligations compromise our intellectual aspirations, or
vice versa? And when do those social or intellectual aspirations for the
library exceed — or fail to fully exploit — the capacities of our
architectural and technological infrastructures? Ultimately, we need to ensure
that we have a strong epistemological framework — a narrative that explains
how the library promotes learning and stewards knowledge — so that everything
hangs together, so there’s some institutional coherence. We need to sync the
library’s intersecting infrastructures so that they work together to support
our shared intellectual and ethical goals.
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###### Author's Note
I’d like to thank the students in my “Archives, Libraries and Databases”
seminar and my “Digital Archives” studio at The New School, who’ve given me
much food for thought over the years. Thanks, too, to my colleagues at the
[Architectural League of New York](http://archleague.org/) and the [Center for
an Urban Future](http://nycfuture.org/). I owe a debt of gratitude also to
Gabrielle Dean, her students, and her colleagues at Johns Hopkins, who gave me
an opportunity to share a preliminary draft of this work. They, along with my
colleagues Julie Foulkes and Aleksandra Wagner, offered feedback for which I’m
very grateful.
###### Notes
1. See Matthew Battles, _Library: An Unquiet History_ (New York: W.W. Norton, 2003); Lionel Casson, _Libraries in the Ancient World_ (New Haven: Yale University Press, 2001); Fred Lerner, _The Story of Libraries_ (New York: Continuum, 1999).
2. Casson explains that when Alexandria was a brand new city in the third century B.C., its founders enticed intellectuals to the city — in an attempt to establish it as a cultural center — with the famous Museum, “a figurative temple for the muses, a place for cultivating the arts they symbolized. It was an ancient version of a think-tank: the members, consisting of noted writers, poets, scientists, and scholars, were appointed by the Ptolemies for life and enjoyed a handsome salary, tax exemption … free lodging, and food. … It was for them that the Ptolemies founded the library of Alexandria” [33-34].
3. Donald Oehlerts, _Books and Blueprints: Building America’s Public Libraries_ (New York: Greenwood Press, 1991): 62.
4. David Weinberger, “[Library as Platform](http://lj.libraryjournal.com/2012/09/future-of-libraries/by-david-weinberger/),” _Library Journal_ (September 4, 2012).
5. For more on “infrastructural ecologies,” see Reyner Banham, _Los Angeles: The Architecture of Four Ecologies_ (Berkeley, University of California Press, 2009 [1971]); Alan Latham, Derek McCormack, Kim McNamara and Donald McNeil, _Key Concepts in Urban Geography_ (Thousand Oaks, CA: Sage, 2009): 32; Ming Xu and Josh P. Newell, “[Infrastructure Ecology: A Conceptual Mode for Understanding Urban Sustainability](http://css.snre.umich.edu/publication/infrastructure-ecology-conceptual-model-understanding-urban-sustainability),” Sixth International Conference of the International Society for Industrial Ecology (ISIE) Proceedings, Berkeley, CA, June 7-10, 2011; Anu Ramaswami, Christopher Weible, Deborah Main, Tanya Heikkila, Saba Siddiki, Andrew Duvail, Andrew Pattison and Meghan Bernard, “A Social-Ecological-Infrastructural Systems Framework for Interdisciplinary Study of Sustainable City Systems,” _Journal of Industrial Ecology_ 16:6 (December 2012): 801-13. Most references to infrastructural ecologies — and there are few — pertain to systems at the urban scale, but I believe a library is a sufficiently complicated institution, residing at nexus of myriad networks, that it constitutes an infrastructural ecology in its own right.
6. Center for an Urban Future, [“Opportunity Institutions” Conference](http://nycfuture.org/events/event/opportunity-institutions) (March 11, 2013). See also Jesse Hicks and Julie Dressner’s video “[Libraries Now: A Day in the Life of NYC’s Branches](http://nymag.com/daily/intelligencer/2014/05/libraries-now-new-york-video.html)” (May 16, 2014).
7. Center for an Urban Future, _[Branches of Opportunity](http://nycfuture.org/research/publications/branches-of-opportunity)_ (January 2013): 3.
8. Quoted in Katie Gilbert, “[What Is a Library?](http://narrative.ly/long-live-the-book/what-is-a-library/)” _Narratively_ (January 2, 2014).
9. Real estate sales are among the most controversial elements in the New York Public Library’s much-disputed Central Library Plan, which is premised on the sale of the library’s Mid-Manhattan branch and its Science, Industry and Business Library. See Scott Sherman, “[The Hidden History of New York City’s Central Library Plan](http://www.thenation.com/article/175966/hidden-history-new-york-citys-central-library-plan),” _The Nation_ (August 28, 2013).
10. Toyo Ito, “The Building After,” _Artforum_ (September 2013).
11. Eric Klinenberg, “[Toward a Stronger Social Infrastructure: A Conversation with Eric Klinenberg](http://urbanomnibus.net/2013/10/toward-a-stronger-social-infrastructure-a-conversation-with-eric-klinenberg/),” _Urban Omnibus_ (October 16, 2013).
12. I’m a member of the organizing team for this project, and I hope to write more about its outcomes in a future article for this journal.
13. Michael Kimmelman, “[Next Time, Libraries Could Be Our Shelters From the Storm](http://www.nytimes.com/2013/10/03/arts/design/next-time-libraries-could-be-our-shelters-from-the-storm.html),” _New York Times_ (October 2, 2013).
14. Ruth Faklis, in Joseph Janes, Ed., _Library 2020: Today’s Leading Visionaries Describe Tomorrow’s Library_ (Lanham: Scarecrow Press, 2013): 96-7.
15. The Seattle Central Library was a focus of [my first book](http://www.upress.umn.edu/book-division/books/the-new-downtown-library), on public library design. See _The New Downtown Library: Designing With Communities_ (Minneapolis: University of Minnesota Press, 2007).
16. Personal communication with Marcellus Turner, March 21, 2014.
17. Marcellus Turner in _Library 2020_ : 92.
18. Ken Worpole addresses library partnerships, and their implications for design in his _Contemporary Library Architecture: A Planning and Design Guide_ (New York: Routledge, 2013). The book offers a comprehensive look the public roles that libraries serve, and how they inform library planning and design.
19. Kristin Fontichiaro in _Library 2020_ : 8.
20. See Bill Ptacek in _Library 2020_ : 119.
21. The quotations are from my earlier article for Places, “[Marginalia: Little Libraries in the Urban Margins](http://places.designobserver.com/feature/little-libraries-and-tactical-urbanism/33968/).” Within mass-digitization projects like Google Books, as Elisabeth Jones explains, “works that are still in copyright but out of print and works of indeterminate copyright status and/or ownership” will fall between the cracks (in _Library 2020_ : 17).
22. I dedicate a chapter in _The New Downtown Library_ to what makes a library “contextual” — and I address just how slippery that term can be.
23. This sentence was amended after publication to note the multiple motives of implementing the bookBot storage and retrieval system; its compact storage allowed the library to reintegrate some collections that were formerly stored off-site. The library has also developed a Virtual Browse catalog system, which aims to promote virtual discovery that isn’t possible in the physical stacks.
24. According to a late 2013 web-based survey of libraries, 41 percent of respondents provide maker-spaces or maker activities in their libraries, and 36 percent plan to create such spaces in the near future. Most maker-spaces, 51 percent, are in public libraries; 36 percent are in academic libraries; and 9 percent are in school libraries. And among the most popular technologies or technological processes supported in those spaces are computer workstations (67 percent), 3D printers (46 percent), photo editing (45 percent), video editing (43 percent), computer programming/software (39 percent). 33 oercent accommodated digital music recording; 31 percent accommodated 3D modeling, and 30 percent featured work with Arduino and Raspberry Pi circuit boards (Gary Price, “[Results From ‘Makerspaces in Libraries’ Study Released](http://www.infodocket.com/2013/12/16/results-of-makerspaces-in-libraries-study-released/),” _Library Journal_ (December 16, 2013). See also James Mitchell, “[Beyond the Maker Space](http://lj.libraryjournal.com/2014/05/opinion/backtalk/beyond-the-maker-space-backtalk/),” _Library Journal_ (May 27, 2014).
25. Anne Balsamo, “[Videos and Frameworks for ‘Tinkering’ in a Digital Age](http://spotlight.macfound.org/blog/entry/anne-balsamo-tinkering-videos/),” Spotlight on Digital Media and Learning (January 30, 2009).
26. This sentence was amended after publication to note that the Apple Technology Showcase was named after former NCSU faculty member Dr. J. Lawrence Apple and his wife, Ella Apple; in an email to the author, library director Carolyn Argentati wrote that the corporate pun was intentional.
27. Emily Badger, “[Why Libraries Should Be the Next Great Start-Up Incubators](http://www.citylab.com/work/2013/02/why-libraries-should-be-next-great-startup-incubators/4733/),” _Atlantic Cities_ (February 19, 2003).
28. Stephen Abram in _Library 2020_ : 46; Courtney Greene in _Library 2020_ : 51.
29. See my “[Resonant Texts: Sounds of the Contemporary American Public Library](http://www.wordsinspace.net/publications/Mattern_Senses%20and%20Society.pdf),” _The Senses & Society_ 2:3 (Fall 2007): 277-302.
30. See David Harvey, _A Brief History of Neoliberalism_ (New York: Oxford University Press, 2005).
31. Zadie Smith, “[The North West London Blues](http://www.nybooks.com/blogs/nyrblog/2012/jun/02/north-west-london-blues/),” _New York Review of Books_ Blog (June 2, 2012).
32. Barbara Fister, “Some Assumptions About Libraries,” Inside Higher Ed (January 2, 2014).
###### __Cite
Shannon Mattern, "Library as Infrastructure," _Places Journal_ , June 2014.
Accessed 09 Jun 2019.
Dockray
The Scan and the Export
2010
the image, corrects the contrast, crops out the use
less bits, sharpens the text, and occasionally even
attempts to read it. All of this computation wants
to repress any traces of reading and scanning, with
the obvious goal of returning to the pure book, or
an even more Platonic form.
That purified, originary version of the text
might be the e-book. Publishers are occasionally
skipping the act of printing altogether and selling
the files themselves, such that the words reserved
for “
well-scanned”books ultimately describe ebooks: clean, searchable, small (i.e., file size). Al
though it is perfectly understandable for a reader
to prefer aligned text without smudges or other
markings where “
paper”is nothing but a pure,
bright white, this movement towards the clean has
its consequences. Distinguished as a form by the
fact that it is produced, distributed, and consumed
digitally, the e-book never leaves the factory.
A minimal gap is, however, created between
the file that the producer uses and the one that
the consumer uses— imagine the cultural chaos
if the typical way of distributing books were as
Word documents!— through the process of export
ing. Whereas scanning is a complex process and
material transformation (which includes exporting
at the very end), exporting is merely converting
formats. But however minor an act, this conver
sion is what puts a halt to the writing and turns
the file into a product for reading. It is also at this
stage that forms of “
digital rights management”ate
applied in order to restrict copying and printing of
the file.
Sharing and copying texts is as old as books
themselves— actually, one could argue that this is
almost a definition of the book— but computers
and the Internet have only accelerated this
activity. From transcription to tracing to photocopying
to scanning, the labour and material costs involved
in producing a copy has fallen to nothing in our
present digital file situation. Once the scan has
generated a digitized version of some kind, say a
PDF, it easily replicates and circulates. This is not
aberrant behaviour, either, but normative comput
er use: copy and paste are two of the first choices
in any contextual menu. Personal file storage has
slowly been migrating onto computer networks,
particularly with the growth of mobile devices, so
Sean Dockray
The Scan and the Export
The scan is an ambivalent image. It oscillates
back and forth: between a physical page and a
digital file, between one reader and another, be
tween an economy of objects and an economy of
data. Scans are failures in terms of quality, neither
as “
readable”as the original book nor the inevi
table ebook, always containing too much visual
information or too little.
Technically speaking, it is by scanning that
one can make a digital representation of a physical
object, such as a book. When a representation of
that representation (the image) appears on a digital
display device, it hovers like a ghost, one world
haunting another. But it is not simply the object
asserting itself in the milieu of light, informa
tion, and electricity. Much more is encoded in
the image: indexes of past readings and the act of
scanning itself.
An incomplete inventory of modifications to
the book through reading and other typical events
in the life of the thing: folded pages, underlines,
marginal notes, erasures, personal symbolic sys
tems, coffee spills, signatures, stamps, tears, etc.
Intimacy between reader and text marking the
pages, suggesting some distant future palimpsest in
which the original text has finally given way to a
mass of negligible marks.
Whereas the effects of reading are cumulative,
the scan is a singular event. Pages are spread and
pressed flat against a sheet of glass. The binding
stretches, occasionally to the point of breaking.
A camera driven by a geared down motor slides
slowly down the surface of the page. Slight move
ment by the person scanning (who is also a scan
ner; this is a man-machine performance) before
the scan is complete produces a slight motion blur,
the type goes askew, maybe a finger enters the
frame of the image. The glass is rarely covered in
its entirety by the book and these windows into
the actual room where the scanning is done are
ultimately rendered as solid, censored black. After
the physical scanning process comes post-produc
tion. Software— automated or not— straightens
99
one's files are not always located on one's
equipment. The act of storing and retrieving shuffles
data across machines and state lines.
A public space is produced when something
is shared— which is to say, made public — but this
space is not the same everywhere or in all
circumstances. When music is played for a room full of
people, or rather when all those people are simply
sharing the room, something is being made public.
Capitalism itself is a massive mechanism for
making things public, for appropriating materials,
people, and knowledge and subjecting them to its
logic. On the other hand, a circulating library, or a
library with a reading room, creates a public space
around the availability of books and other forms of
material knowledge. And even books being sold
through shops create a particular kind of public,
which is quite different from the public that is
formed by bootlegging those same books.
ft would appear that publicness is not simply a
question of state control or the absence of money.
Those categorical definitions offer very little to
help think about digital files and their native
tendency to replicate and travel across networks.
What kinds of public spaces are these, coming into
the foreground by an incessant circulation of data?
Tw o paradigmatic forms of publicness can be
described through the lens of the scan and the
export, two methods for producing a digital text.
Although neither method necessarily results in a
file that must be distributed, such files typically
are. In the case of the export, the system of
distribution tends to be through official, secure
digital repositories; limited previews provide a
small window into the content, which is ultimately
accessible only through the interface of the
shopping cart. On the other hand, the scan is
created by and moves between individuals, often
via improvised and itinerant distribution systems.
The scan travels from person to person, like a
virus. As long as it passes between people, that
common space between them stays alive. That
space might be contagious; it might break out into
something quite persuasive, an intimate publicness
becoming more common.
The scan is an image of a thing and is therefore
different from the thing (it is digital, not physical,
and it includes indexes of reading and scanning),
whereas a copy of the export is essentially identical
to the export. Here is one reason there will exist
many variations of a scan for a particular text,
while there will be one approved version (always a
clean one) of the export. A person may hold in his
or her possession a scan of a book but, no matter
what publishers may claim, the scan will never be
the book. Even if one was to inspect two files and
find them to be identical in every observable and
measurable quality, it may be revealed that these
are in fact different after all: one is a legitimate
copy and the other is not. Legitimacy in this case
has nothing whatsoever to do with internal traits,
such as fidelity to the original, but with external
ones, namely, records of economic transactions in
customer databases.
In practical terms, this means that a digital
book must be purchased by every single reader.
Unlike the book, which is commonly purchased,
read, then handed it off to a friend (who then
shares it with another friend and so on until it
comes to rest on someone’
s bookshelf) the digital
book is not transferable, by design and by law.
If ownership is fundamentally the capacity to give
something away, these books are never truly ours.
The intimate, transient publics that emerge out
of passing a book around are here eclipsed by a
singular, more inclusive public in which everyone
relates to his or her individual (identical) file.
Recently, with the popularization of digital
book readers (a device for another man-machine
pairing), the picture of this kind of publicness has
come into greater definition. Although a group of
people might all possess the same file, they will be
viewing that file through their particular readers,
which means surprisingly that they might all be
seeing something different. With variations built
into the device (in resolution, size, colour, display
technology) or afforded to the user (perhaps to
change font size or other flexible design ele
ments), familiar forms of orientation within the
writing disappear as it loses the historical struc
ture of the book and becomes pure, continuous
text. For example, page numbers give way to the
more abstract concept of a "location" when the
file is derived from the export as opposed to the
scan, from the text data as opposed to the
physical object. The act of reading in a group is also
100
different ways. An analogy: they are not prints
from the same negative, but entirely different
photographs of the same subject. Our scans are
variations, perhaps competing (if we scanned the
same pages from the same edition), but, more
likely, functioning in parallel.
Gompletists prefer the export, which has a
number of advantages from their perspective:
the whole book is usually kept intact as one unit,
the file; file sizes are smaller because the files are
based more on the text than an image; the file is
found by searching (the Internet) as opposed to
searching through stacks, bookstores, and attics; it
is at least theoretically possible to have every file.
Each file is complete and the same everywhere,
such that there should be no need for variations.
At present, there are important examples of where
variations do occur, notably efforts to improve
metadata, transcode out of proprietary formats,
and to strip DRM restrictions. One imagines an
imminent future where variations proliferate based
on an additive reading— a reader makes highlights,
notations, and marginal arguments and then
redistributes the file such that someone's
"reading" of a particular text would generate its own public,
the logic of the scan infiltrating the export.
different — "Turn to page 24" is followed by the
sound of a race of collective page flipping, while
"Go to location 2136" leads to finger taps and
caresses on plastic. Factions based on who has the
same edition of a book are now replaced by those
with people who have the same reading device.
If historical structures within the book are
made abstract then so are those organizing
structures outside of the book. In other words, it's not
simply that the book has become the digital book
reader, but that the reader now contains the
library itself! Public libraries are on the brink of be
ing outmoded; books are either not being acquired
or they are moving into deep storage; and physical
spaces are being reclaimed as cafes, restaurants,
auditoriums, and gift shops. Even the concept
of donation is thrown into question: when most
public libraries were being initiated a century ago,
it was often women's clubs that donated their
collections to establish the institution; it is difficult to
imagine a corresponding form of cultural sharing
of texts within the legal framework of the export.
Instead, publishers might enter into a contract
directly with the government to allow access to
files from computers within the premises of the
library building. This fate seems counter-intuitive,
considering the potential for distribution latent
in the underlying technology, but even more so
when compared to the "traveling libraries" at the
turn of the twentieth century, which were literally
small boxes that brought books to places without
libraries (most often, rural communities).
Many scans, in fact, are made from library
books, which are identified through a stamp or a
sticker somewhere. (It is not difficult to see how
the scan is closely related to the photocopy, such
that they are now mutually evolving technolo
gies.) Although it circulates digitally, like the
export, the scan is rooted in the object and is
never complete. In a basic sense, scanning is slow
and time-consuming (photocopies were slow and
expensive), and it requires that choices are made
about what to focus on. A scan of an entire book
is rare— really a labour of love and endurance;
instead, scanners excerpt from books, pulling out
the most interesting, compelling, difficult-to-find,
or useful bits. They skip pages. The scan is partial,
subjective. You and I will scan the same book in
About the Author
Sean Dockray is a Los Angeles-based artist. He is a
co-director of Telic Arts Exchange and has initiated several
collaborative projects including AAAARG.ORG and The
Public School. He recently co-organized There is
nothing less passive than the act of fleeing, a 13-day seminar at
various sites in Berlin organized through The Public School
that discussed the promises, pitfalls, and possibilities for
extra-institutionality.
101
t often the starting-point is an idea composed of
a group of centrally aroused sensations due to simultaneous
excitation of a group
This would probably
in every case he in large part the result of association by
contiguity in terms of the older classification, although
there might be some part played by the immediate
excitation of the separatefP pby an external stimulus. Starting
from this given mass of central elements, all change comes
from the fact that some of the elements disappear and are
replaced by others through a second series of associations
by contiguity. The parts of the original idea which remain
serve as the excitants for the new elements which arise.
The nature of the process is exactly like that by which
the elements of the first idea were excited, and no new
process comes in. These successive associations are thus
really in their mechanism but a series of simultaneous
associations in which the elements that make up the different
ideas are constantly changing, but with some elements
that persist from idea to idea. There is thus a constant
flux of the ideas, but there is always a part of each idea
that persists over into the next and serves to start the
mechanism of revival There is never an entire stoppage
in the course of the ideas, never an absolute break in the
series, but the second idea is joined to the one that precedes
by an identical element in each.
124
A short time later, this control of urban noise had been implemented almost
everywhere, or at least in the politically best-controlled cities, where repetition
is most advanced.
We see noise reappear, however, in exemplary fashion at certain ritualized
moments: in these instances, the horn emerges as a derivative form of violence
masked by festival. All we have to do is observe how noise proliferates in echo
at such times to get a hint of what the epidemic proliferation of the essential
violence can be like. The noise of car horns on New Year's Eve is, to my mind,
for the drivers an unconscious substitute for Carnival, itself a substitute for the
Dionysian festival preceding the sacrifice. A rare moment, when the hierarchies
are masked behind the windshields and a harmless civil war temporarily breaks
out throughout the city.
Temporarily. For silence and the centralized monopoly on the emission,
audition and surveillance of noise are afterward reimposed. This is an essential
control, because if effective it represses the emergence of a new order and a
challenge to repetition.
103
Thus, with the ball, we are all possible victims; we all expose our
selves to this danger and we escape back and forth of "I."
The "I" in the game is a token exchanged. And
this passing, this network of passes, these vicariances of subjects weave
the collection. I am I now, a subject, that is to say, exposed to being
thrown down, exposed to falling, to being placed beneath the compact
mass of the others; then you take the relay, you are substituted for "I"
and become it; later on, it is he who gives it to you, his work done, his
danger finished, his part of the collective constructed. The "we" is made
by the bursts and occultations of the "I." The "we" is made by passing
the "I." By exchanging the "I." And by substitution and vicariance of
the "I."
That immediately appears easy to think about. Everyone carries
his stone, and the wall is built. Everyone carries his "I," and the "we" is
built. This addition is idiotic and resembles a political speech. No.
104
But then let them say it clearly:
The practice of happiness is subversive when it becom es collective.
Our will tor happiness and liberation is their terror, and they react by terrorizing
us with prison, when the repression of work, of the patriarchal family, and of sex
ism is not enough.
But then let them say it clearly:
To conspire means to breathe together.
And that is what we are accused of, they want to prevent us from breathing
because we have refused to breathe In Isolation, in their asphyxiating places of
work, in their individuating familial relationships, in their atomizing houses.
There is a crime I confess I have committed:
It is the attack against the separation of life and desire, against sexism in Interindividual relationships, against the reduction of life to the payment of a salary.
105
Counterpublics
The stronger modification of ... analysis — one in which
he has shown little interest, though it is clearly of major
significance in the critical analysis of gender and sexuality — is that some
publics are defined by their tension with a larger public. Their
participants are marked off from persons or citizens in general.
Discussion within such a public is understood to contravene the rules
obtaining in the world at large, being structured by alternative dis
positions or protocols, making different assumptions about what
can be said or what goes without saying. This kind of public is, in
effect, a counterpublic: it maintains at some level, conscious or
not, an awareness of its subordinate status. The sexual cultures of
gay men or of lesbians would be one kind of example, but so would
camp discourse or the media of women's culture. A counterpublic
in this sense is usually related to a subculture, but there are
important differences between these concepts. A counterpublic, against
the background of the public sphere, enables a horizon of opinion
and exchange] its exchanges remain distinct from authority and
can have a critical relation to power; its extent is in principle
indefinite, because it is not based on a precise demography but
mediated by print, theater, diffuse networks of talk, commerce, and ...
106
The term slang, which is less broad than language variety is described
by ... as a label that is frequently used to denote
certain informal or faddish usages of nearly anyone in the speech community.
However, slang, while subject to rapid change, is widespread and
familiar to a large number of speakers, unlike Polari. The terms jargon
and argot perhaps signify more what Polari stands for. as they are asso
ciated with group membership and are used to serve as affirmation or
solidarity with other members. Both terms refer to "obscure or secret
language’or language of a particular occupational group ...
While jargon tends to refer to an occupational sociolect,
or a vocabulary particular to a field, argot is more concerned with language
varieties where speakers wish to conceal either themselves or aspects of
their communication from non-members. Although argot is perhaps the
most useful term considered so far in relation to Polari. there exists a
more developed theory that concentrates on stigmatised groups, and could
have been created with Polari specifically in mind: anti-language.
For ..., anti-language was to anti-society what language
was to society. An anti-society is a counter-culture, a society within a
society, a conscious alternative to society, existing by resisting either
pas-sively or by more hostile, destructive means. Anti-languages are
generated by anti-societies and in their simplest forms arc partially relexicalised
languages, consisting of the same grammar but a different vocabulary
... in areas central to the activities ot subcultures.
Therefore a subculture based around illegal drug use would have words tor
drugs, the psychological effects of drugs, the police, money and so on. In
anti-languages the social values of words and phrases tend to be more
emphasised than in mainstream languages.
... found that 41 per cent of the criminals he
interviewed cave "the need for secrecy" as an important reason lor using
an anti-language, while 38 per cent listed 'verbal art'. However ...
in his account of the anti-language or grypserka of Polish
prisoners. describes how, for the prisoners, their identity was threatened and
the creation of an anti-society provided a means by wtnclt an alternative
social structure (or reality) could be constructed, becoming the source of
a second identity tor the prisoners.
107
Streetwalker theorists cultivate the ability to sustain and create hangouts by hanging
out. Hangouts are highly fluid, worldly, nonsanctioned,
communicative, occupations of space, contestatory retreats for the
passing on of knowledge, for the tactical-strategic fashioning
of multivocal sense, of enigm atic vocabularies and gestures,
for the development of keen commentaries on structural
pressures and gaps, spaces of complex and open-ended recognition.
Hangouts are spaces that cannot be kept captive by the
private / public split. They are worldly, contestatory concrete
spaces within geographies sieged by and in defiance of logics
and structures of domination.20 The streetwalker theorist
walks in illegitim ate refusal to legitimate oppressive
arrangements and logics.
Common
108
As we apprehend it, the process of instituting com
munism can only take the form of a collection of
acts of communisation, of making common such-and-such
space, such-and-such machine, such-and-such knowledge.
That is to say, the elaboration
of the mode of sharing that attaches to them.
Insurrection itself is just an accelerator, a decisive
moment in the process.
... is a collection of places, infrastructures,
communised means; and the dreams, bodies,
murmurs, thoughts, desires that circulate among those
places, the use of those means, the sharing of those
infrastructures.
The notion of ... responds to the necessity of
a minimal formalisation, which makes us accessible
as well as allows us to remain invisible. It belongs
to the communist way that we explain to ourselves
and formulate the basis of our sharing. So that the
most recent arrival is, at the very least, the equal of
the elder.
Whatever singularity, which wants to appropriate be longing itself,
its own being-in-language, and thus rejects all identity and every
condition of belonging, is the principal enemy of the State. Wherever these
singularities peacefully demonstrate their being in common there will be a
Tiananmen, and, sooner or later, the tanks will appear.
110
Fuller & Dockray
In the Paradise of Too Many Books An Interview with Sean Dockray
2011
# In the Paradise of Too Many Books: An Interview with Sean Dockray
If the appetite to read comes with reading, then open text archive Aaaaarg.org
is a great place to stimulate and sate your hunger. Here, Matthew Fuller talks
to long-term observer Sean Dockray about the behaviour of text and
bibliophiles in a text-circulation network
Sean Dockray is an artist and a member of the organising group for the LA
branch of The Public School, a geographically distributed and online platform
for the self-organisation of learning.1 Since its initiation by Telic Arts, an
organisation which Sean directs, The Public School has also been taken up as a
model in a number of cities in the USA and Europe.2
We met to discuss the growing phenomenon of text-sharing. Aaaaarg.org has
developed over the last few years as a crucial site for the sharing and
discussion of texts drawn from cultural theory, politics, philosophy, art and
related areas. Part of this discussion is about the circulation of texts,
scanned and uploaded to other sites that it provides links to. Since
participants in The Public School often draw from the uploads to form readers
or anthologies for specific classes or events series, this project provides a
useful perspective from which to talk about the nature of text in the present
era.
**Sean Dockray** **:** People usually talk about three key actors in
discussions about publishing, which all play fairly understandable roles:
readers; publishers; and authors.
**Matthew Fuller:** Perhaps it could be said that Aaaaarg.org suggests some
other actors that are necessary for a real culture of text; firstly that books
also have some specific kind of activity to themselves, even if in many cases
it is only a latent quality, of storage, of lying in wait and, secondly, that
within the site, there is also this other kind of work done, that of the
public reception and digestion, the response to the texts, their milieu, which
involves other texts, but also systems and organisations, and platforms, such
as Aaaaarg.
Image: A young Roland Barthes, with space on his bookshelf
**SD:** Where even the three actors aren't stable! The people that are using
the site are fulfilling some role that usually the publisher has been doing or
ought to be doing, like marketing or circulation.
**MF:** Well it needn't be seen as promotion necessarily. There's also this
kind of secondary work with critics, reviewers and so on - which we can say is
also taken on by universities, for instance, and reading groups, magazines,
reviews - that gives an additional life to the text or brings it particular
kinds of attention, certain kind of readerliness.
**SD:** Situates it within certain discourses, makes it intelligible in a way,
in a different way.
**MF:** Yes, exactly, there's this other category of life to the book, which
is that of the kind of milieu or the organisational structure in which it
circulates and the different kind of networks of reference that it implies and
generates. Then there's also the book itself, which has some kind of agency,
or at least resilience and salience, when you think about how certain books
have different life cycles of appearance and disappearance.
**SD:** Well, in a contemporary sense, you have something like _Nights of
Labour_ , by Ranci _è_ re - which is probably going to be republished or
reprinted imminently - but has been sort of invisible, out of print, until, by
surprise, it becomes much more visible within the art world or something.
**MF:** And it's also been interesting to see how the art world plays a role
in the reverberations of text which isn't the same as that in cultural theory
or philosophy. Certainly _Nights of Labour_ , something that is very close to
the role that cultural studies plays in the UK, but which (cultural studies)
has no real equivalent in France, so then, geographically and linguistically,
and therefore also in a certain sense conceptually, the life of a book
exhibits these weird delays and lags and accelerations, so that's a good
example. I'm interested in what role Aaaaarg plays in that kind of
proliferation, the kind of things that books do, where they go and how they
become manifest. So I think one of the things Aaaaarg does is to make books
active in different ways, to bring out a different kind of potential in
publishing.
**SD:** Yes, the debate has tended so far to get stuck in those three actors
because people tend to end up picking a pair and placing them in opposition to
one another, especially around intellectual property. The discussion is very
simplistic and ends up in that way, where it's the authors against readers, or
authors against their publishers, with the publishers often introducing
scarcity, where the authors don't want it to be - that's a common argument.
There's this situation where the record industry is suing its own audience.
That's typically the field now.
**MF:** So within that kind of discourse of these three figures, have there
been cases where you think it's valid that there needs to be some form of
scarcity in order for a publishing project to exist?
**SD:** It's obviously not for me to say that there does or doesn't need to be
scarcity but the scarcity that I think we're talking about functions in a
really specific way: it's usually within academic publishing, the book or
journal is being distributed to a few libraries and maybe 500 copies of it are
being printed, and then the price is something anywhere from $60 to $500, and
there's just sort of an assumption that the audience is very well defined and
stable and able to cope with that.
**MF:** Yeah, which recognises that the audiences may be stable as an
institutional form, but not that over time the individual parts of say that
library user population change in their relationship to the institution. If
you're a student for a few years and then you no longer have access, you lose
contact with that intellectual community...
**SD:** Then people just kind of have to cling to that intellectual community.
So when scarcity functions like that, I can't think of any reason why that
_needs_ to happen. Obviously it needs to happen in the sense that there's a
relatively stable balance that wants to perpetuate itself, but what you're
asking is something else.
**MF:** Well there are contexts where the publisher isn't within that academic
system of very high costs, sustained by volunteer labour by academics, the
classic peer review system, but if you think of more of a trade publisher like
a left or a movement or underground publisher, whose books are being
circulated on Aaaaarg...
**SD:** They're in a much more precarious position obviously than a university
press whose economics are quite different, and with the volunteer labour or
the authors are being subsidised by salary - you have to look at the entire
system rather than just the publication. But in a situation where the
publisher is much more precarious and relying on sales and a swing in one
direction or another makes them unable to pay the rent on a storage facility,
one can definitely see why some sort of predictability is helpful and
necessary.
**MF:** So that leads me to wonder whether there are models of publishing that
are emerging that work with online distribution, or with the kind of thing
that Aaaaarg does specifically. Are there particular kinds of publishing
initiatives that really work well in this kind of context where free digital
circulation is understood as an a priori, or is it always in this kind of
parasitic or cyclical relationship?
**SD:** I have no idea how well they work actually; I don't know how well,
say, Australian publisher re.press, works for example. 3 I like a lot of what
they publish, it's given visibility when re.press distributes it and that's a
lot of what a publisher's role seems to be (and what Aaaaarg does as well).
But are you asking how well it works in terms of economics?
**MF:** Well, just whether there's new forms of publishing emerging that work
well in this context that cut out some of the problems ?
**SD:** Well, there's also the blog. Certain academic discourses, philosophy
being one, that are carried out on blogs really work to a certain extent, in
that there is an immediacy to ideas, their reception and response. But there's
other problems, such as the way in which, over time, the posts quickly get
forgotten. In this sense, a publication, a book, is kind of nice. It
crystallises and stays around.
**MF:** That's what I'm thinking, that the book is a particular kind of thing
which has it's own quality as a form of media. I also wonder whether there
might be intermediate texts, unfinished texts, draft texts that might
circulate via Aaaaarg for instance or other systems. That, at least to me,
would be kind of unsatisfactory but might have some other kind of life and
readership to it. You know, as you say, the blog is a collection of relatively
occasional texts, or texts that are a work in progress, but something like
Aaaaarg perhaps depends upon texts that are finished, that are absolutely the
crystallisation of a particular thought.
Image: The Tree of Knowledge as imagined by Hans Sebald Beham in his 1543
engraving _Adam and Eve_
**SD:** Aaaaarg is definitely not a futuristic model. I mean, it occurs at a
specific time, which is while we're living in a situation where books exist
effectively as a limited edition. They can travel the world and reach certain
places, and yet the readership is greatly outpacing the spread and
availability of the books themselves. So there's a disjunction there, and
that's obviously why Aaaaarg is so popular. Because often there are maybe no
copies of a certain book within 400 miles of a person that's looking for it,
but then they can find it on that website, so while we're in that situation it
works.
**MF:** So it's partly based on a kind of asymmetry, that's spatial, that's
about the territories of publishers and distributors, and also a kind of
asymmetry of economics?
**SD:** Yeah, yeah. But others too. I remember when I was affiliated with a
university and I had JSTOR access and all these things and then I left my job
and then at some point not too long after that my proxy access expired and I
no longer had access to those articles which now would cost $30 a pop just to
even preview. That's obviously another asymmetry, even though, geographically
speaking, I'm in an identical position, just that my subject position has
shifted from affiliated to unaffiliated.
**MF:** There's also this interesting way in which Aaaaarg has gained
different constituencies globally, you can see the kind of shift in the texts
being put up. It seems to me anyway there are more texts coming from non-
western authors. This kind of asymmetry generates a flux. We're getting new
alliances between texts and you can see new bibliographies emerge.
**SD:** Yeah, the original community was very American and European and
gradually people were signing up at other places in order to have access to a
lot of these texts that didn't reach their libraries or their book stores or
whatever. But then there is a danger of US and European thought becoming
central. A globalisation where a certain mode of thought ends up just erasing
what's going on already in the cities where people are signing up, that's a
horrible possible future.
**MF:** But that's already something that's _not_ happening in some ways?
**SD:** Exactly, that's what seems to be happening now. It goes on to
translations that are being put up and then texts that are coming from outside
of the set of US and western authors and so, in a way, it flows back in the
other direction. This hasn't always been so visible, maybe it will begin to
happen some more. But think of the way people can list different texts
together as ‘issues' - a way that you can make arbitrary groupings - and
they're very subjective, you can make an issue named anything and just lump a
bunch of texts in there. But because, with each text, you can see what other
issues people have also put it in, it creates a trace of its use. You can see
that sometimes the issues are named after the reading groups, people are using
the issues format as a collecting tool, they might gather all Portuguese
translations, or The Public School uses them for classes. At other times it's
just one person organising their dissertation research but you see the wildly
different ways that one individual text can be used.
**MF:** So the issue creates a new form of paratext to the text, acting as a
kind of meta-index, they're a new form of publication themselves. To publish a
bibliography that actively links to the text itself is pretty cool. That also
makes me think within the structures of Aaaaarg it seems that certain parts of
the library are almost at breaking point - for instance the alphabetical
structure.
**SD:** Which is funny because it hasn't always been that alphabetical
structure either, it used to just be everything on one page, and then at some
point it was just taking too long for the page to load up A-Z. And today A is
as long as the entire index used to be, so yeah these questions of density and
scale are there but they've always been dealt with in a very ad hoc kind of
way, dealing with problems as they come. I'm sure that will happen. There
hasn't always been a search and, in a way, the issues, along with
alphabetising, became ways of creating more manageable lists, but even now the
list of issues is gigantic. These are problems of scale.
**MF:** So I guess there's also this kind of question that emerges in the
debate on reading habits and reading practices, this question of the breadth
of reading that people are engaging in. Do you see anything emerging in
Aaaaarg that suggests a new consistency of handling reading material? Is there
a specific quality, say, of the issues? For instance, some of them seem quite
focused, and others are very broad. They may provide insights into how new
forms of relationships to intellectual material may be emerging that we don't
quite yet know how to handle or recognise. This may be related to the lament
for the classic disciplinary road of deep reading of specific materials with a
relatively focused footprint whereas, it is argued, the net is encouraging a
much wider kind of sampling of materials with not necessarily so much depth.
**SD:** It's partially driven by people simply being in the system, in the
same way that the library structures our relationship to text, the net does it
in another way. One comment I've heard is that there's too much stuff on
Aaaaarg, which wasn't always the case. It used to be that I read every single
thing that was posted because it was slow enough and the things were short
enough that my response was, ‘Oh something new, great!' and I would read it.
But now, obviously that is totally impossible, there's too much; but in a way
that's just the state of things. It does seem like certain tactics of making
sense of things, of keeping things away and letting things in and queuing
things for reading later become just a necessary part of even navigating. It's
just the terrain at the moment, but this is only one instance. Even when I was
at the university and going to libraries, I ended up with huge stacks of books
and I'd just buy books that I was never going to read just to have them
available in my library, so I don't think feeling overwhelmed by books is
particularly new, just maybe the scale of it is. In terms of how people
actually conduct themselves and deal with that reality, it's difficult to say.
I think the issues are one of the few places where you would see any sort of
visible answers on Aaaaarg, otherwise it's totally anecdotal. At The Public
School we have organised classes in relationship to some of the issues, and
then we use the classes to also figure out what texts we are going to be
reading in the future, to make new issues and new classes. So it becomes an
organising group, reading and working its way through subject matter and
material, then revisiting that library and seeing what needs to be there.
**MF:** I want to follow that kind of strand of habits of accumulation,
sorting, deferring and so on. I wonder, what is a kind of characteristic or
unusual reading behavior? For instance are there people who download the
entire list? Or do you see people being relatively selective? How does the
mania of the net, with this constant churning of data, map over to forms of
bibliomania?
**SD:** Well, in Aaaaarg it's again very specific. Anecdotally again, I have
heard from people how much they download and sometimes they're very selective,
they just see something that's interesting and download it, other times they
download everything and occasionally I hear about this mania of mirroring the
whole site. What I mean about being specific to Aaaaarg is that a lot of the
mania isn't driven by just the need to have everything; it's driven by the
acknowledgement that the source is going to disappear at some point. That
sense of impending disappearance is always there, so I think that drives a lot
of people to download everything because, you know, it's happened a couple
times where it's just gone down or moved or something like that.
**MF:** It's true, it feels like something that is there even for a few weeks
or a few months. By a sheer fluke it could last another year, who knows.
**SD:** It's a different kind of mania, and usually we get lost in this
thinking that people need to possess everything but there is this weird
preservation instinct that people have, which is slightly different. The
dominant sensibility of Aaaaarg at the beginning was the highly partial and
subjective nature to the contents and that is something I would want to
preserve, which is why I never thought it to be particularly exciting to have
lots of high quality metadata - it doesn't have the publication date, it
doesn't have all the great metadata that say Amazon might provide. The system
is pretty dismal in that way, but I don't mind that so much. I read something
on the Internet which said it was like being in the porn section of a video
store with all black text on white labels, it was an absolutely beautiful way
of describing it. Originally Aaaaarg was about trading just those particular
moments in a text that really struck you as important, that you wanted other
people to read so it would be very short, definitely partial, it wasn't a
completist project, although some people maybe treat it in that way now. They
treat it as a thing that wants to devour everything. That's definitely not the
way that I have seen it.
**MF:** And it's so idiosyncratic I mean, you know it's certainly possible
that it could be read in a canonical mode, you can see that there's that
tendency there, of the core of Adorno or Agamben, to take the a's for
instance. But of the more contemporary stuff it's very varied, that's what's
nice about it as well. Alongside all the stuff that has a very long-term
existence, like historical books that may be over a hundred years old, what
turns up there is often unexpected, but certainly not random or
uninterpretable.
Image: French art historian André Malraux lays out his _Musée Imaginaire_ ,
1947
**SD:** It's interesting to think a little bit about what people choose to
upload, because it's not easy to upload something. It takes a good deal of
time to scan a book. I mean obviously some things are uploaded which are, have
always been, digital. (I wrote something about this recently about the scan
and the export - the scan being something that comes out of a labour in
relationship to an object, to the book, and the export is something where the
whole life of the text has sort of been digital from production to circulation
and reception). I happen to think of Aaaaarg in the realm of the scan and the
bootleg. When someone actually scans something they're potentially spending
hours because they're doing the work on the book they're doing something with
software, they're uploading.
**MF:** You could say with PDFs they have to be searchable texts?
**SD:** I'm sure a lot of people would prefer that. Even I would prefer it a
lot of the time. But again there is the idiosyncratic nature of what appears,
and there is also the idiosyncratic nature of the technical quality and
sometimes it's clear that the person that uploads something just has no real
experience of scanning anything. It's kind of an inevitable outcome. There are
movie sharing sites that are really good about quality control both in the
metadata and what gets up; but I think that if you follow that to the end,
then basically you arrive at the exported version being the Platonic text, the
impossible, perfect, clear, searchable, small - totally eliminating any trace
of what is interesting, the hand of reading and scanning, and this is what you
see with a lot of the texts on Aaaaarg. You see the hand of the person who's
read that book in the past, you see the hand of the person who scanned it.
Literally, their hand is in the scan. This attention to the labour of both
reading and redistributing, it's important to still have that.
**MF:** You could also find that in different ways for instance with a pdf, a
pdf that was bought directly as an ebook that's digitally watermarked will
have traces of the purchaser coded in there. So then there's also this work of
stripping out that data which will become a new kind of labour. So it doesn't
have this kind of humanistic refrain, the actual hand, the touch of the
labour. This is perhaps more interesting, the work of the code that strips it
out, so it's also kind of recognising that code as part of the milieu.
**SD:** Yeah, that is a good point, although I don't know that it's more
interesting labour.
**MF:** On a related note, The Public School as a model is interesting in that
it's kind of a convention, it has a set of rules, an infrastructure, a
website, it has a very modular being. Participants operate with a simple
organisational grammar which allows them to say ‘I want to learn this' or ‘I
want to teach this' and to draw in others on that basis. There's lots of
proposals for classes, some of them don't get taken up, but it's a process and
a set of resources which allow this aggregation of interest to occur. I just
wonder how you saw that kind of ethos of modularity in a way, as a set of
minimum rules or set of minimum capacities that allow a particular set of
things occur?
**SD:** This may not respond directly to what you were just talking about, but
there's various points of entry to the school and also having something that
people feel they can take on as their own and I think the minimal structure
invites quite a lot of projection as to what that means and what's possible
with it. If it's not doing what you want it to do or you think, ‘I'm not sure
what it is', there's the sense that you can somehow redirect it.
**MF:** It's also interesting that projection itself can become a technical
feature so in a way the work of the imagination is done also through this kind
of tuning of the software structure. The governance that was handled by the
technical infrastructure actually elicits this kind of projection, elicits the
imagination in an interesting way.
**SD:** Yeah, yeah, I totally agree and, not to put too much emphasis on the
software, although I think that there's good reason to look at both the
software and the conceptual diagram of the school itself, but really in a way
it would grind to a halt if it weren't for the very traditional labour of
people - like an organising committee. In LA there's usually around eight of
us (now Jordan Biren, Solomon Bothwell, Vladada Gallegos, Liz Glynn, Naoko
Miyano, Caleb Waldorf, and me) who are deeply involved in making that
translation of these wishes - thrown onto the website that somehow attract the
other people - into actual classes.
**MF:** What does the committee do?
**SD:** Even that's hard to describe and that's what makes it hard to set up.
It's always very particular to even a single idea, to a single class proposal.
In general it'd be things like scheduling, finding an instructor if an
instructor is what's required for that class. Sometimes it's more about
finding someone who will facilitate, other times it's rounding up materials.
But it could be helping an open proposal take some specific form. Sometimes
it's scanning things and putting them on Aaaaarg. Sometimes, there will be a
proposal - I proposed a class in the very, very beginning on messianic time, I
wanted to take a class on it - and it didn't happen until more than a year and
a half later.
**MF:** Well that's messianic time for you.
**SD:** That and the internet. But other times it will be only a week later.
You know we did one on the Egyptian revolution and its historical context,
something which demanded a very quick turnaround. Sometimes the committee is
going to classes and there will be a new conflict that arises within a class,
that they then redirect into the website for a future proposal, which becomes
another class: a point of friction where it's not just like next, and next,
and next, but rather it's a knot that people can't quite untie, something that
you want to spend more time with, but you may want to move on to other things
immediately, so instead you postpone that to the next class. A lot of The
Public School works like that: it's finding momentum then following it. A lot
of our classes are quite short, but we try and string them together. The
committee are the ones that orchestrate that. In terms of governance, it is
run collectively, although with the committee, every few months people drop
off and new people come on. There are some people who've been on for years.
Other people who stay on just for that point of time that feels right for
them. Usually, people come on to the committee because they come to a lot of
classes, they start to take an interest in the project and before they know it
they're administering it.
**Matthew Fuller's <[m.fuller@gold.ac.uk](mailto:m.fuller@gold.ac.uk)> most
recent book, _Elephant and Castle_ , is forthcoming from Autonomedia. **